Testing CoE Test Manager

KONE’s vision is to create the Best People Flow experience by providing ease, effectiveness and experience to our customers and users. In line with our strategy, Sustainable Success with Customers, we will focus on increasing the value we create for customers with new intelligent solutions and embed sustainability even deeper across all of our operations. By closer collaboration with customers and partners, KONE will increase the speed of bringing new services and solutions to the market.

KONE Technology and Innovation Unit (KTI) is where we combine the physical world – escalators and elevators – with smart and connected digital systems. We are changing and improving the way billions of people move within buildings every day. We are on a mission to expand and develop new digital solutions that are based on emerging technologies.

KONE IT is a global team of expert professionals working along with business functions and area teams to develop new capabilities and enable new business opportunities. We are trusted partners of KONE business lines and functions to develop, transform, manage and run their information technology solutions. We support KONE in its digital transformation journey by introducing e.g. digital cloud-based IT services, artificial intelligence (AI) and automation to support productivity, business growth and technological disruption. ​​​​​​​Sustainability, curious mindset and innovation are at the core of everything we do, and this makes us an integral part of KONE’s success.

IT Professional - KONE Corporation

Job Description:

· Should have 15+ years of experience in application development specific to quality assurance and quality engineering.

· 15+ years of experience and proficient in test definition, capable of developing test plans and test cases from functional, technical specifications

· 15+ years of working knowledge (preferably hands on experience) with test automation and driving test automation plan with the tools like Selenium, Java, exposure to robot framework, Jenkins, Azure DevOps.

· Extensive experience in coordinating and managing the User Acceptance Testing (UAT) and End-to-end testing.

· Knowledge of GenAI based solutions is preferred

· 6+ years of experience in handling communication with stakeholders

· Excellent problem solving, analytical and communication skills

· Excellent stakeholder management skills.

· Skills to engage with the team to expand areas of testing and quality

· Self motivator, able to learn quickly, meets deadlines and demonstrates problem-solving skills

· Strong sense of accountability and commitment

· Knowledge of software development lifecycle within Agile environment.

· Working knowledge of non-functional testing

· Experience with SAP testing.

· Exposure in working with the test requirement and management tools like JIRA, Azure DevOps

· Experience in working in and managing teams who are following Agile and DevOps ways of working with geographically distributed teams

· Knowledge of release and deployment processes

· Experience in vendor management for testing services

· Right attitude and spirit of accountability

· Excellent communication skills

Key Responsibilities:

· End to end test management activities

· Be First point of contact to plan and manage test execution and responsible for timely delivery

· Monitor daily operations, create execution reports and communicate to stakeholders on regular basis.

· Maintain QA metrics, implement innovations and processes, monitor the improvements

· Regular connect with stakeholders to understand the test progress outcome and improvement areas.

· Regular connect with vendors on the focus points, discuss the improvement areas. Manage cross – vendor teams and making sure they are delivering to the best of the business needs.

· Accurately plan to achieve the business objectives while closely working with the business stakeholders

· Actively communicate all relevant information to/from the team, ensuring close collaboration within team and with other relevant stakeholders.

· Lead, direct, evaluate and develop your team to achieve the agreed objectives on time and according to budget.

· Ensure that KONE and testing practices, policies, procedures and processes are met by yourself and your team members (including external providers).

· Gather best practices to share amongst the teams.

· Understand and manage the SLAs, as appropriate.

· Provide accurate reporting on project delivery.

· Establish processes and procedures that increase internal efficiency and effectiveness.

· Supervision and mentoring the testing team members

· Training the testing team members and customer stakeholders