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Park City, Utah, United States
Onsite
Classic, consistent quality from a winning team!
Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).
PURPOSE OF POSITION: The Guest Services Agent is responsible for ensuring guest, owner, and employee satisfaction at the Lodges.
RESPONSIBILITIES:
Check guests and owners in and out of The Lodges
Facilitate a smooth check-in and check-out for guests and owners
Cover front desk during scheduled shift
Answer the phone in a professional manner and transfer calls as appropriate
Post folio charges, perform folio reconciliation, and create shift reports
Assist with owner and guest requests and proactively solve guest problems
Assist with concierge duties, including making reservations for restaurants and activities
Assist in coordinating the bell staff for guest pickups and drop offs
Drive guests locally in the company vehicle
Handle cash and credit card transactions and settle guest balances upon departure
Other duties as assigned
QUALIFICATIONS:
Knowledge of Deer Valley and the Park City area preferred
Must be available to work a varied schedule, including early mornings, nights, weekends, and holidays
Must be able to lift at least 40 lbs
Must be at least 21 years old
Hold a valid U.S. driver’s license and be able to drive company vehicles
DATES OF EMPLOYMENT:
Flex Year Round - may have periods of layoff or reduced hours
PAY RATE:
$20.00 per hour
Deer Valley Resort is an Equal Opportunity Employer.
