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Miami, Florida, United States
Onsite
POSITION: Box Office, Ticket Seller – Part Time
DEPARTMENT: Ticketing
REPORTS TO: Box Office Manager
FLSA STATUS: Non-Exempt, Hourly
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
THE ROLE
The Ticket Seller under the direction of the Box Office Manager processes ticket sales, handles will call delivery and assists patrons with any customer service issues
Essential Duties and Responsibilities
Process ticket sales at the box office
Provide exceptional customer service
Answer questions concerning event schedules, event prices, and ticket policies
Balance all applicable transactions for the date of service and complete all necessary reports before departure
Verify all receipts from daily sales and return to secure area for deposit
Record and investigate all overages and shortages, and promptly report to Box Office Manager
Work extended and/or irregular hours including nights, weekends and holidays, as needed
Follow all designated opening and closing procedures to ensure areas are secure and energy efficient.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High School or GED Certificate graduate
Minimum of one (1) year work related experience and/or training
Ticketmaster experience preferred.
Knowledge, Skills, and Abilities
Excellent communication, problem solving, and organizational skills required
Demonstrated knowledge of record keeping and reconciliation
Excellent good customer service and public relations skills bilingual preferred
Demonstrated knowledge of ticket selling/box office operations
Ability to count money, make change accurately
Experience with computerized ticket systems preferred
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPENSATION
Competitive compensation , commensurate with experience.
WORKING CONDITIONS
Location: On Site
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
