Who We Are
Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
Examine public records and assess property titles, primarily for residential properties, while partnering with technology development teams to test and improve title examination platforms and applications. Apply practical examining experience to evaluate system results, identify gaps or inaccuracies, and provide clear feedback that helps shape how the technology supports title examination workflows.
Work independently on title orders of varying complexity and contribute expertise throughout the development and refinement of tools used by examiners. Depending on the workflow, prepare or review title commitment documentation and share findings with a Title Officer or other stakeholders.
What You'll Do:
- Perform title examinations and review chains of title for a range of title orders, primarily residential.
- Abstract and analyze records—including mortgages, liens, judgments, easements, vital statistics, and plat and map books—to determine ownership, identify legal restrictions, verify legal descriptions, and assess record completeness.
- Resolve title issues involving missing, incomplete, inaccurate, or contradictory information.
- Prepare initial title commitment documentation using established procedures and guidelines.
- Test title-related tools, platforms, and applications across a variety of workflows and scenarios.
- Compare system results with examiner judgment and source records; identify errors, omissions, inconsistencies, and opportunities to improve results.
- Provide specific, actionable feedback to technology development teams, including examples of expected results and relevant examining context.
- Help define and refine test scenarios and workflows based on real-world title examination practices.
- Review reports and other system-generated documentation for accuracy and usability.
- Provide underwriting interpretation within established guidelines, as needed.
- Perform other duties as assigned
What You'll Bring:
- High School diploma or equivalent
- 2+ years of multistate title examination experience
- State license(s) if required
- Detail / quality orientation
- Analytical review skills
- Research and investigative skills
- Strong problem-solving skills
- Communication skills, both verbal and written
- Customer service orientation
- Standard MS skill set
- Proficient with company operating systems
- Knowledge of legal terms helpful
Pay Range: $23.37 - $31.15 Hourly, Remote
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
