Trainee - Associate Technical Support Engineer

About Us

Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.

Job Role : Trainee - Associate Technical Support Engineer

Location - Remote ( Bangalore / Hyderabad)

Shift Timings - 4 PM - 1AM (IST)

Stipend - 40k per month

Duration - 1 Year

Tech support L1 Preferred Experience/Certifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

• understanding of REST APIs  troubleshooting API-related issues.

• Proficiency in scripting languages (e.g., Python, JavaScript, Bash) for automating tasks and processes.

• Knowledge of security standards (authentication/authorization) & practices including OAuth, SAML, and SSO.

• Excellent problem-solving skills

• Strong communication skills to explain technical concepts to non-technical users.

• Familiarity with cloud computing platforms (e.g., AWS, Azure).

• Knowledge of Generative AI and Prompt Engineering.