Job Summary
As a Business Operations & Analytics Associate, you will optimize ground transportation networks. You will analyze freight data, track carrier performance, and improve supply chain efficiency. This entry-level role bridges the gap between daily logistics operations and data-driven strategy.
Key Responsibilities
Data Analytics & Reporting
- Track daily metrics: Monitor key performance indicators (KPIs) like On-Time Delivery (OTD) and cost-per-mile.
- Build data dashboards: Create visual reports using Excel, Tableau, or Power BI.
- Spot market trends: Analyze spot market rates and capacity fluctuations.
- Identify cost leaks: Find inefficiencies in fuel spend, driver detention, and empty miles.
Logistics Operations Support
- Optimize routing: Assist dispatchers in planning the most efficient highway routes.
- Monitor carrier compliance: Track safety scores, insurance validity, and contract adherence.
- Resolve bottlenecks: Coordinate with warehouse teams to reduce loading delays.
- Audit freight bills: Cross-check invoices against agreed contract rates to prevent overbilling.
Strategy & Process Improvement
- Forecast demand: Predict seasonal shipping volume surges using historical data.
- Simulate network changes: Test how new distribution hubs impact transit times.
- Automate workflows: Replace manual data entry tasks with basic scripts or macros.
Required Skills & Qualifications
Technical Skills
- Education: Bachelor’s degree in Supply Chain, Business Analytics, Engineering, or Mathematics.
- Spreadsheets: Advanced Microsoft Excel skills (VLOOKUP, Pivot Tables, Index/Match).
- Data Tools: Basic knowledge of SQL for pulling data from databases.
