Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.
What is an Instructional Designer at Sabre?
An Instructional Designer creates clear, engaging digital learning experiences that help our global customers confidently and effectively use Sabre’s products and systems.
If you have a background in digital learning design, e-learning creation, multimedia education, or curriculum development, your skills are a perfect fit for this role! You understand how adults learn best and know how to turn that insight into engaging, high-impact learning experiences. (This is a 100% digital design and content creation role—no live classroom teaching required.)
About the Team & Culture
You will join a collaborative, fast-paced global Enablement and Customer Training team with a large hub in Montevideo, Uruguay. While we operate as one unified team sharing the same modern tools and design principles, your primary focus will be empowering our external customers worldwide—occasionally jumping in to support internal sales enablement projects. We value curiosity, collaboration, and fresh ideas—around here, we embrace our team spirit and are always "ready to poke the bear."
Role Purpose
We are seeking an organized, creative, and AI-curious Instructional Designer. You will work closely with subject matter experts to translate product functionality into engaging, self-paced e-learning modules and instructional videos—primarily for our global customer base. As an international company, you will also play a key role in localizing and translating existing training materials into additional languages, including Spanish and Portuguese.
Key Responsibilities
- Customer Training Design: Design and develop clear, engaging, self-paced digital learning solutions (and occasional internal sales training assets) that help users get the most out of Sabre’s products in their day-to-day work.
- Interactive & Video Creation: Write scripts, build interactive e-learning modules, and edit instructional videos using tools like Articulate and Camtasia.
- Multilingual Quality Review: Coordinate the localization of existing English training materials, video captions, and modules into Spanish and Portuguese. You will utilize modern translation tools and AI to do the heavy lifting, focusing your expertise on reviewing, editing, and polishing the final output so it reads naturally and aligns with Sabre's quality standards.
- AI-Assisted Workflows: Apply a working knowledge of Generative AI tools to assist in drafting scripts, building assessments, and accelerating the creation and translation of learning materials.
- SME Collaboration: Partner with technical subject matter experts and stakeholders to extract what needs to be taught and define clear learning objectives.
- LMS & Content Management: Upload, organize, and maintain courses within our Learning Management System (LMS), ensuring content is accessible, consistent, and up to date.
- End-to-End Project Ownership: Manage your own instructional design projects from concept to delivery, keeping track of timelines to ensure on-schedule launches.
- Continuous Improvement: Create learner assessments and use completion data and feedback to refine and improve courses over time.
Requirements
- Experience: 3+ years of experience in instructional design, e-learning development, digital learning creation, or a related field.
- Adult Learning Grounding: Deep understanding of how adults learn best, with a proven ability to turn that insight into engaging, high-impact learning experiences.
- Authoring & Video Toolkit: Proficiency with modern e-learning authoring tools (Articulate) and video editing/screen-recording software (Camtasia), plus a working knowledge of Learning Management Systems (LMS).
- English Writing Mastery: Professional, high-level written and spoken English. You will be directly authoring scripts, storyboards, and course text in English for a global audience daily.
- Localization & Language QA: Strong reading and editing proficiency in Spanish and/or Portuguese. You don’t need to be a professional translator; you just need the linguistic confidence to review tool-translated content, catch errors, and ensure it sounds professional, natural, and conversational.
- AI Literacy: Practical, working knowledge of using Generative AI tools to support and streamline instructional design workflows.
- Self-Managed Execution: Proven ability to independently manage multiple instructional design projects simultaneously and hit deadlines.
Success Profile
- Practical Maker: You love getting hands-on with authoring tools and video software to turn complex topics into simple, engaging digital courses.
- AI-Curious: You look for practical ways to use AI to draft faster, translate smarter, and improve your design workflow.
- Detail-Oriented: Whether you are organizing an LMS course, editing a video timeline, or localizing text into Spanish or Portuguese, you care deeply about quality and accuracy.
- Bold Collaborator: You are a great teammate who communicates proactively with SMEs and isn't afraid to suggest better ways of doing things.
Benefits/Perks
- Competitive compensation, including Sales Incentive Plan
- Generous Paid Time Off
- Year-End break from Dec 26th – Dec 31st
- We offer comprehensive medical, , vision, and Wellness Programs
- Paid parental leave
- An infrastructure that allows flexible working arrangements
- Formal and informal reward, recognition, and acknowledgment programs
- Unlimited access to Udemy e-Learning
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.
This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.
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