Company:
Mercer
Description:
Transformation Consultant
Marsh is seeking a talented Transformation Consultant to join our team in Mexico City. This is a hybrid role with a requirement to work at least three days per week in the office.
In this role, you will support transformation and organizational effectiveness initiatives by helping clients redesign how they work, improve productivity, optimize organizational structures, and manage change effectively. You will work closely with clients and project teams to diagnose business challenges, develop practical recommendations, and support the implementation of transformation solutions that drive measurable impact.
What you will do
- Support transformation projects focused on organizational redesign, process redesign, productivity improvement, workforce planning, IA enablement, and change management
- Demonstrated experience in organizational design, process redesign, workforce planning, productivity improvement, and change management
- Analyze organizational structures, roles, current-state operating models and processes to identify inefficiencies and improvement opportunities
- Develop practical, data-driven recommendations to improve organizational effectiveness and business performance
- Build and support workforce models, capacity analyses, role design, and organizational structure assessments
- Map, analyze, and redesign processes to improve organizational efficiency, simplify workflows, and increase productivity
- Contribute to change management activities, including stakeholder engagement, communication, adoption planning, and implementation support
- Translate data, metrics, and insights into clear client recommendations and action plans
- Build client-ready presentations, frameworks, and working materials that support transformation journeys
- Collaborate with project teams to strengthen delivery quality, client relationships, and internal capability building
- Manage large data sets and transform them into meaningful, actionable information for clients
What you need to have
- Bachelor’s degree in Digital Business Transformations, Industrial Engineering, Business Administration, or a related field
- 2 to 5 years of experience in consulting, organizational development, transformation, or related roles
- Demonstrated experience in organizational design, process redesign, workforce planning, productivity improvement, and change management
- Experience analyzing current-state operations and developing recommendations to improve efficiency and effectiveness
- Experience with process mapping, organizational assessment, and operating model redesign
- Strong analytical and critical thinking skills, with the ability to transform data into insights and recommendations
- Advanced Excel skills, including handling large data sets, analysis, and modeling; macro programming is a plus
- Advanced PowerPoint skills, with the ability to build high-quality client-ready presentations
- Strong verbal, written, and presentation skills
- Strong organizational and prioritization skills, with the ability to manage multiple workstreams simultaneously
- Strong interpersonal skills and the ability to collaborate effectively with teams and stakeholders
- Upper intermediate to advance English, including reading, writing, and conversational skills
- Use of IA agents (Chatgpt, Claude, Gemini, etc.)
What makes you stand out
- Strong experience in consulting firms or transformations areas in companies
- Experience supporting senior stakeholders in transformation or operating model initiatives
- Intermediate to advance Power BI skills
- Knowledge of change management methodologies and adoption planning
- Experience defining and tracking KPIs related to productivity, efficiency, and transformation impact
- A strategic and creative mindset
- Dynamism, proactivity, resilience, positivity, and motivation
- A growth mindset and a strong desire to learn and develop
- The ability to build strong relationships across business areas, including executive leaders
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients
- and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.
Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
