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Austin, Texas, United States of America, United States of America
Hybrid
Not Available
Job Description
Position Summary
Lead the Transformation Team for Global Markets and Warehouses. Own the redesign of distributed operational workflows using modern collaboration tools, AI, and automation built on approved platform capabilities. Serve as the product manager for the transformation by defining the problem, prioritizing the work, driving delivery, and ensuring adoption and handoff.
What You’ll Do
Own end-to-end team delivery, including workflow redesign and transformation execution for Global Markets and Warehouses
Partner with the business sponsor to translate goals into a prioritized roadmap
Lead the team across engineering, operations stakeholders, and matrixed platform and change resources
Run discovery activities including workflow mapping, coordination-point analysis, frontline collaboration review, use case identification, and pilot planning
Enforce architectural compliance and ensure reuse of approved platform capabilities
Escalate missing platform capabilities or required controls rather than allowing shadow architecture
Drive adoption and behavior change in partnership with embedded change leads
Ensure every AI-enabled workflow, prompt-based solution, or automated agent receives required review and approval before deployment
Define and track success metrics tied to responsiveness, operational coordination, cycle time, and user adoption
Manage to clear, time-bound exit criteria
Deliver a validated sustainment plan, complete documentation, and signed handoff to the business sustainment owner
Owns:
Team backlog and prioritization, jointly with the business sponsor
Delivery approach
Day-to-day team execution
Does not own:
Platform standards
Security, compliance, or governance approval
Final business priorities, which remain with the business function
The Team Lead is the delivery owner and is accountable for how the work gets done and how execution moves forward. The business sponsor owns outcomes, priorities, and functional adoption and is accountable for what is being solved and why it matters. These roles work in close partnership, but they are not interchangeable.
Your Skills & Abilities (Required Qualifications)
8 to 10+ years in product management or transformation delivery, ideally in enterprise collaboration, SaaS, automation, or AI
Proven experience delivering cross-functional product or workflow initiatives through adoption
Strong stakeholder management with distributed operational teams and senior business leaders
Familiarity with modern productivity suites, AI-enabled workflows, automation, and change management
Ability to drive change across geographically dispersed teams and varied operating environments
What Will Give You a Competitive Edge (Preferred Qualifications)
Experience in global operations, market-facing processes, warehouse operations, or distributed workforce transformation
Experience defining and tracking value realization metrics, including adoption, productivity, control/compliance, and sustainment outcomes, for enterprise workflow transformation initiatives.
Demonstrated ability to translate ambiguous business needs into scalable, platform-aligned solutions that maximize reuse and avoid one-off tooling or shadow processes.
Experience establishing durable sustainment models, including operating procedures, documentation, ownership transitions, and post-launch governance for artificial intelligence (AI), automation, and collaboration solutions.
Experience driving transformation across distributed, field-based, or geographically dispersed teams.
Experience improving workflows that rely on cross-site coordination, operational responsiveness, and localized execution consistency.
Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of the California Bay Area.
The salary range for this role is $134,700 to $245,000. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance
Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.
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GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job may be eligible for relocation benefits.

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