Transportation Operations Specialist – Mandarin Speaker (m/f/d)

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Your responsibilities

• Coordinate and monitor domestic and international transportation activities.
• Plan transport schedules with carriers, freight forwarders, and internal teams.
• Track shipments and ensure timely collection and delivery.
• Resolve transportation delays, delivery discrepancies, and other operational issues.
• Work closely with warehouse teams to coordinate dispatch and arrival schedules.
• Maintain accurate transportation data, shipment records, and documentation.
• Monitor carrier performance and prepare operational reports.
• Identify opportunities to improve transport efficiency and service quality.
• Communicate regularly with Mandarin-speaking colleagues and business partners.
  

Your profile

• Experience in transportation operations, freight forwarding, or logistics.
• A qualification in logistics, freight forwarding, or a related field is an advantage.
• Fluency in Mandarin and a good command of English are essential. German language skills are an advantage.
• Strong organisational skills and a structured, reliable approach to work.
• A practical approach to solving problems and managing changing priorities.
• Good communication skills and the ability to coordinate with multiple stakeholders.
• Confident use of MS Office, particularly Excel; experience with transportation management systems is a plus.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.