Ready To Go Further?
Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.
Position Summary
Drives profitable growth, customer acquisition, and increased adoption of Offshore Alaska and Hawaii services and the MABD Guarantee product. Serves as the subject matter expert for these products, partnering with the Saia sales organization and cross-functional teams to identify customer opportunities, understand transportation needs, and develop value-based solutions.
Supports Saia by expanding market share, revenue, profitability, and customer adoption of Alaska, Hawaii, and MABD Guarantee services, while increasing sales awareness and confidence in positioning these products.
Major Tasks and Responsibilities
- Partners with the Saia sales organization to identify, develop, and close new business opportunities for Alaska, Hawaii, and MABD Guarantee services.
- Develops and executes product growth strategies focused on target customers, industries, markets, shipping profiles, service capabilities, and customer segments.
- Serves as the subject matter expert for Alaska and Hawaii offshore services and MABD Guarantee, providing product expertise and sales support throughout the opportunity lifecycle.
- Supports customer discovery, strategic sales calls, solution presentations, opportunity qualification, pricing discussions, and progression through the sales process.
- Identifies opportunities within existing Saia customer relationships to expand adoption and increase revenue through Alaska, Hawaii, and MABD Guarantee services.
- Assesses customer transportation requirements and collaborates with internal teams to develop solutions that improve service reliability, transit performance, shipment visibility, and overall customer value.
- Builds and maintains relationships with customers, ocean and transportation partners, interline partners, external service providers, and internal stakeholders supporting Alaska and Hawaii.
- Collaborates with Operations, Pricing, Technology, Customer Service, Sales, and transportation partners to support implementation, service execution, issue resolution, and customer satisfaction.
- Serves as an internal and external resource on Alaska and Hawaii offshore transportation, including service capabilities, ocean transportation, trade lanes, gateway operations, carrier networks, transit considerations, market conditions, competitive offerings, and emerging customer needs.
- Serves as a product resource for MABD Guarantee, helping Sales identify customers and shipments that benefit from guaranteed service and effectively communicate the product's value proposition.
- Partners with Marketing and Sales Enablement to develop product-specific sales tools, customer materials, value messaging, training, and sales resources that increase awareness and adoption.
- Provides ongoing education and support to the Saia sales organization to strengthen opportunity identification, customer conversations, solution positioning, and confidence selling Alaska, Hawaii, and MABD Guarantee services.
- Monitors pipeline activity, conversion, revenue, profitability, market penetration, product adoption, and service performance to identify growth opportunities and corrective actions.
- Uses Salesforce, Power BI, and other reporting tools to identify customer opportunities, monitor pipeline development, and measure revenue and product performance.
Minimum Qualifications
- Must be at least 18 years of age.
- High school diploma or GED.
- Authorized to work in the United States.
Preferred Qualifications
- Bachelor’s degree in business, logistics, supply chain, transportation, or a related field.
- 5+ years of relevant transportation, logistics, sales, or business development experience, preferably with demonstrated success in offshore, ocean, LTL, or specialty transportation services.
- Knowledge of Alaska and Hawaii offshore transportation, including ocean transportation, gateway operations, carrier networks, service requirements, transit considerations, and market dynamics.
- Understanding of guaranteed and time-sensitive transportation products, including customer use cases, service commitments, pricing considerations, and customer expectations.
- Understanding of LTL transportation and how Alaska, Hawaii, and guaranteed service offerings complement a customer's broader transportation strategy.
- Strong consultative selling, business development, negotiation, strategic planning, presentation, training, and relationship-management skills.
- Ability to evaluate customer transportation needs, develop business cases, communicate value, and work effectively across Sales, Operations, Pricing, Technology, and Customer Service.
- Demonstrated ability to educate and enable a large sales organization, translating product expertise into actionable prospecting strategies, customer conversations, and revenue opportunities.
- Proficiency with Salesforce, Power BI, Microsoft Excel, and Microsoft Office, with the ability to analyze pipeline, revenue, profitability, and product performance and translate insights into growth strategies.
- Strong written and verbal communication skills with the ability to engage customers, sales professionals, sales leadership, transportation partners, and cross-functional teams.
Work Conditions and Physical Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to remain in a stationary position for extended periods while working at a computer or desk.
- Frequent use of hands and fingers for typing, handling documents, and operating office equipment.
- Occasional lifting/carrying of office materials or boxes up to 25 lbs.
- Adequate vision and hearing, with or without correction, to read, prepare, and communicate information.
- Occasional movement, bending, and reaching as needed to perform office tasks or attend meetings.
- Travel is required to support Alaska and Hawaii market development, customer opportunities, sales engagement, training, and product growth and may include overnight travel.
Salary Range: $95,500.00 - $119,800.00 annually, based on experience. This position is bonus eligible.
Benefits
At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.
Make Your Move
At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.
Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
