Ready To Go Further?
Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.
Position Summary
Drives profitable growth, customer acquisition, and increased adoption of Warehousing and Final Mile solutions for Saia. Serves as the product and subject matter expert for warehousing, distribution, fulfillment, and final-mile services, partnering with the entire Saia sales organization and cross-functional teams to identify customer opportunities, assess supply chain requirements, and develop value-based solutions.
Supports Saia Logistics growth by expanding pipeline, revenue, market penetration, and profitability while increasing awareness, understanding, and adoption of Warehousing and Final Mile capabilities across Saia.
Major Tasks and Responsibilities
- Partners with the Saia sales organization to identify, develop, and close new Warehousing and Final Mile business opportunities.
- Serves as the product expert and subject matter expert for Warehousing and Final Mile, providing expertise and guidance throughout the customer and sales opportunity lifecycle.
- Develops and executes growth strategies focused on target customers, industries, geographic markets, customer segments, and supply chain requirements with strong Warehousing and Final Mile potential.
- Supports customer discovery, strategic sales calls, solution presentations, opportunity qualification, site evaluations, proposal development, pricing discussions, and progression through the sales process.
- Assesses customer supply chain requirements and partners with internal and external resources to develop solutions involving warehousing, inventory management, distribution, fulfillment, and final-mile delivery.
- Identifies opportunities within existing Saia customer relationships to expand logistics revenue by connecting transportation needs with Warehousing and Final Mile solutions.
- Collaborates on solution design, operational requirements, facility needs, labor requirements, technology integration, pricing, implementation requirements, and business cases to deliver competitive and profitable customer solutions.
- Builds and maintains relationships with customers, warehouse operators, final-mile providers, technology partners, external service providers, and internal stakeholders.
- Partners with Operations, Pricing, Technology, Customer Service, Sales, and service providers to ensure solutions are operationally executable, financially viable, and aligned with customer expectations.
- Supports onboarding and implementation of new Warehousing and Final Mile customers, helping ensure a successful transition from the sales process to operational execution.
- Serves as an internal and external resource on warehousing, distribution, fulfillment, inventory management, and final-mile capabilities, including industry trends, operating models, technology, competitive offerings, and emerging customer needs.
- Partners with Marketing and Sales Enablement to develop sales tools, customer-facing materials, value propositions, case studies, training, and product resources that increase awareness and adoption across the Saia organization.
- Provides ongoing product education and sales support to strengthen opportunity identification, customer conversations, solution positioning, and confidence selling Warehousing and Final Mile services.
- Monitors pipeline activity, conversion, revenue, profitability, customer adoption, implementation performance, and service results to identify growth opportunities and corrective actions.
- Uses Salesforce, Power BI, and other reporting tools to identify potential customer opportunities, track pipeline development, and measure Warehousing and Final Mile growth and performance.
Minimum Qualifications
- Must be at least 18 years of age.
- High school diploma or GED.
- Authorized to work in the United States.
Preferred Qualifications
- Bachelor’s degree in business, logistics, supply chain, transportation, operations, or a related field.
- 5+ years of relevant logistics, supply chain, sales, business development, or solutions experience, preferably with demonstrated experience in warehousing, distribution, fulfillment, and/or final-mile services.
- Strong knowledge of warehouse operations, inventory management, distribution, fulfillment, and final-mile delivery models.
- Understanding of warehouse solution design, including facility requirements, storage configurations, labor considerations, material handling, inventory flow, order fulfillment, and operating costs.
- Knowledge of final-mile solutions, including delivery requirements, service levels, appointment-based delivery, specialized handling, provider networks, and customer experience considerations.
- Understanding of how transportation, warehousing, fulfillment, distribution, and final-mile services integrate to create comprehensive supply chain solutions.
- Strong consultative selling, solution development, business development, negotiation, strategic planning, presentation, and relationship-management skills.
- Ability to evaluate complex customer supply chain requirements, develop business cases, communicate value, and collaborate across Sales, Operations, Pricing, Technology, and Customer Service.
- Demonstrated ability to educate and enable a broad sales organization, translating product expertise into actionable prospecting strategies, customer conversations, and revenue opportunities.
- Strong analytical skills with the ability to evaluate solution economics, customer requirements, operational feasibility, and profitability.
- Proficiency with Salesforce, Power BI, Microsoft Excel, and Microsoft Office, with the ability to analyze pipeline, revenue, profitability, and operational performance and translate insights into growth strategies.
- Strong written and verbal communication skills with the ability to effectively engage customers, sales professionals, sales leadership, operators, service providers, and cross-functional partners.
Work Conditions and Physical Demands
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to remain in a stationary position for extended periods while working at a computer or desk.
- Frequent use of hands and fingers for typing, handling documents, and operating office equipment.
- Occasional lifting/carrying of office materials or boxes up to 25 lbs.
- Adequate vision and hearing, with or without correction, to read, prepare, and communicate information.
- Occasional movement, bending, and reaching as needed to perform office tasks, customer meetings, or facility visits.
- Travel is required to support customer opportunities, facility evaluations, implementations, sales engagement, training, and Warehousing and Final Mile business development and may include overnight travel.
Benefits
At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.
Make Your Move
At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.
Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
