Transportation Supervisor

At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant focus lead the way no matter what. 

The Transportation Supervisor coordinates transportation services provided to participants and potential enrollees, oversees vehicle safety, and manages Transportation team staff. The Transportation Supervisor is a member of the interdisciplinary team (IDT) and collaborates in participant care planning.

This role is different because Transportation Supervisors at WelbeHealth: 

• Build a team that participants can count on - hiring, training, supervising, and mentoring staff who provide daily transportation support
• Drive improvements that matter - identify opportunities to improve efficiency, reduce cancellations, and increase participant satisfaction
• Ensure high-quality transportation service delivery for vulnerable seniors while contributing to whole-person care in IDT meetings

We care about our team members. That’s why we offer: 

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Comprehensive compensation package including base pay and bonus
• And additional benefits! 

On the day-to-day, you will:  

• Manage the Transportation team including hiring, training, supervising, and mentoring
• Attend and participate in IDT meetings, market tactical meetings, and clinic huddles
• Conduct driver ride-alongs to observe performance and provide coaching
• Address performance and conduct issues, including disciplinary actions and PRT escalations, in accordance with policy
• Oversee vehicle safety and preventative maintenance, including PMI oversight, vendor compliance, and routine service and repair scheduling
• Manage fleet documentation and maintain vehicle/market supply inventory and order requests
• Drive operational improvements and oversee scheduling while ensuring both maximum efficiency and satisfaction 

Job requirements include: 

• High school diploma or equivalency; professional experience may be substituted
• Participate in the DMV pull notice and random testing for alcohol and controlled substances programs, pass DOJ/FBI background check, and pass DOT physical exam
• Current valid state driver’s license
• Minimum of four (4) years of experience working in a public or private transportation setting
• Minimum of two (2) years of supervisory experience with demonstrated ability to mentor and develop team members
• Excellent leadership, organizational, and communication skills in settings with seniors, their families, and IDT members 
• Must maintain the eligibility to drive under WelbeHealth’s commercial auto insurance program; applicants must generally be at least 25 years of age; candidates ages 23–24 may be considered based on driving history and other underwriting criteria; drivers over age 70 may be required to provide current medical certification

We are seeking a Transportation Supervisor that ideally has leadership experience within passenger transportation. If you’re ready to join a team that values both its participants and team members, we’d love to hear from you!