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Wilmington, Delaware, United States
Hybrid
AAA Club Alliance is currently seeking an Travel Business Analytics Specialist to join our team in Wilmington, DE, Worthington, OH, or Cincinnati, OH.
This position follows a hybrid work schedule, with onsite presence required Tuesday through Thursday and the flexibility to work remotely on Monday and Friday.
Use analytical software and database tools to identify variances, trends, and correlations in purchasing behavior, product and partner utilization, membership penetration, quality, and other key performance indicators.
Monitor, analyze, and interpret financial, transactional, and associate-level sales data. Extract, transform, and analyze raw data to produce reports and communicate findings in a clear, business-friendly manner.
Lead annual budget planning, forecasting, and financial modeling for sales and technology initiatives, partnering with leadership to align financial plans with business strategy.
Perform monthly budget tracking, variance analysis, and reforecasting, identifying risks and opportunities, and providing actionable recommendations to ensure financial targets are achieved.
Interpret trends and anomalies in data and provide recommendations that support business strategy and operational improvement, including historical and predictive analysis.
Serve as a liaison between business line leaders, FP&A, and Business Intelligence analysts to align financial insights, operational metrics, and reporting priorities that support informed decision-making across Travel operations.
Prepare daily, weekly, monthly, quarterly, and annual performance reports. Analyze trends across sales channels and Travel operations, and develop narrative reports, charts, and presentations highlighting key metrics such as retention, attrition, promotion response, and usage patterns.
Analyze data from multiple sources to identify improvement opportunities across Travel operations, draw conclusions, and provide recommendations that support leadership decision-making.
Support special projects and Travel business initiatives through financial analysis, transactional data review, and process improvement activities.
Maintain internal documentation for data sources, reporting logic, and business rules, and perform ad hoc analyses to support strategic Travel initiatives and business questions.
Collaborate with cross-functional partners, including Marketing and Business Intelligence, to support data quality, member acquisition, retention efforts, Travel operations, and analytical needs.
Other job duties as assigned.
Bachelor’s degree in Business, Finance, Accounting, Data Analytics, Economics, Statistics, or a related field.
A combination of education and experience may be considered in lieu of a degree.
3-5 years of experience in data analysis, business analysis, financial analysis, sales analytics, or reporting.
Previous travel analytics experience is preferred.
Experience working with large data sets, reporting tools, and data analysis methods.
Advanced proficiency in Microsoft Excel required, including pivot tables, formulas, lookups, and data analysis functions.
Experience with data visualization and reporting tools such as Power BI, Tableau, or similar platforms preferred.
Experience partnering with FP&A teams and using financial, operational, and technical reporting tools to support budgeting, forecasting, variance analysis, dashboard development, and business performance insights.
Experience working with financial systems, enterprise reporting platforms, or related tools used to support budgeting, forecasting, general ledger review, expense tracking, and operational performance reporting preferred.
Strong written and verbal communication skills with the ability to present complex information in a clear and concise manner.
At AAA, your success is our success. What we can offer you:
The starting base compensation for this position is $53,848- $75,593.
*The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.*
Comprehensive health benefits package.
Up to three weeks of paid time off accrued during your first year.
Annual Bonus Plan.
401(K) plan with company match up to 7%.
Professional development opportunities and tuition reimbursement.
Paid time off to volunteer & company-sponsored volunteer events throughout the year.
Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability.
Full time Associates are offered a comprehensive benefits package that includes:
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Admin - Clerical