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Canada
Remote only
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Travel Experience Designer based remotely in Canada.
We are looking for a customer-oriented Travel Experience Designer to help clients plan memorable and personalized travel experiences.
In this fully remote role, you will work directly with travelers to understand their preferences, needs, and expectations.
You will research destinations, accommodations, and travel options before creating customized itineraries tailored to each client.
From initial consultations to booking coordination and ongoing communication, you will support clients throughout their travel planning journey.
Your attention to detail, organizational skills, and passion for customer service will help ensure a smooth and enjoyable experience.
This opportunity offers flexibility, access to travel-related perks, and the chance to develop your skills in a collaborative, travel-focused environment.
As a Travel Experience Designer, you will guide clients through the travel planning process, providing personalized recommendations and reliable support. Your responsibilities will include:
Consult with clients to understand their travel preferences, budgets, interests, and specific requirements.
Design customized travel itineraries using online platforms, research tools, and available resources.
Research destinations, accommodations, activities, and transportation options to identify suitable travel experiences.
Coordinate travel bookings and manage itinerary updates based on client requests and changing requirements.
Maintain clear and timely communication with clients throughout the planning and booking process.
Provide professional customer support, responding to questions and helping resolve travel-related concerns.
Ensure accuracy and attention to detail when managing client information, travel arrangements, and itinerary changes.
Build positive client relationships by delivering responsive, personalized service.
Requirements
The ideal candidate is organized, reliable, and comfortable working independently while maintaining a strong focus on customer satisfaction. You should bring:
Strong verbal and written communication skills.
Good organizational and time-management abilities, with the capacity to handle multiple client requests.
Basic computer proficiency, including email, internet browsing, and online systems.
Confidence working independently in a fully remote environment.
A detail-oriented approach and a customer-first mindset.
Reliability, initiative, and the ability to follow through on assigned responsibilities.
A stable internet connection and a dedicated workspace suitable for remote work.
A minimum age of 18.
Residence in an eligible country where the organization is authorized to operate.
Important location eligibility: Although this opportunity is presented as India-based, the original job posting lists the following eligible countries: United States, Mexico, Australia, United Kingdom, Italy, Bahamas, Jamaica, Cayman Islands, Panama, Colombia, Barbados, Costa Rica, and Aruba. India is not included in the published list, so applicants based in India should confirm their eligibility before applying.
Benefits
Fully remote work opportunity.
Flexible schedule options.
Travel-related perks and discounts.
Access to a dedicated professional website.
Relationships and connections with leading travel vendors.
Supportive and collaborative team environment.
Guidance and support throughout your development in the travel industry.