Muncie, Indiana, United States
Onsite
Position Title:
Salary Grade:
Staff 10Compensation:
$16.50 - 17.84Department:
Accounts Payable_A (Samantha RoweStart Date:
11/16/2026About this opportunity:
Join our Accounts Payable – Travel team in a dynamic role that combines customer service, financial review, technology, policy administration, and problem-solving. As a Travel Specialist, you’ll serve as a key resource for University employees, helping travelers and departments navigate the University’s travel processes from pre-approval and booking through reimbursement and reconciliation.Candidates for searches must have current authorization to be employed in the United States without employer sponsorship.
What you'll do and what you'll bring:
Position Function: Serve as a resource to the university on all travel questions and issues; administer and enforce university travel regulations and policies; approve or deny all pre-approvals and expense reports; resolve travel issues and technical issues; respond to high-pressure and time-sensitive situations; approve or deny all travel bookings through the university’s travel software. Audit travel cards monthly.
Duties & Responsibilities:
1. Serve as a resource for all university travel; communicate with travelers, departments, travel agencies, and other outside entities through various mediums; resolve complex travel issues while complying with university travel policies.
2. Review all travel bookings through the university’s dedicated travel booking tool for compliance, accuracy, and price thresholds; approve bookings in a timely manner to ensure best rate and reservations; update booking software with user information; grant and track access to university travel card(s) for select bookings, and make other updates as needed.
3. Review pre-approvals and cash advance requests submitted for accuracy and to ensure travel-related expenditures are in compliance with travel policies; approve/deny/return for correction and discuss with supervisor as needed.
4. Pay conference registrations, airfare, hotel, etc., using the travel purchasing card. Book various forms of travel in situations where departmental purchasing cards cannot be used for conference registrations or situations where the university’s dedicated booking tool cannot be used and ensure all bookings comply with university travel policies.
5. Review/audit expense reports and cash advance reconciliations submitted for accuracy and to ensure travel-related expenditures are in compliance with travel policies; review all details and resolve discrepancies and complex issues; verify mileage and calculate per diems; approve/deny/return for correction and discuss with supervisor as needed.
6. Perform the following duties pertaining to cash advances: retrieve report of weekly outstanding cash advances; send weekly emails to travelers with overdue cash advances and follow up until advance has cleared.
7. Coordinate review of the University Travel Policy quarterly by both Travel Specialists and update as needed. Assist in the creation of training materials/videos related to travel. Communicate any changes to the University Travel Policy to the campus community.
8. Maintain travel email account; respond to questions and provide guidance for all travel-related questions.
9. Assist with troubleshooting and resolving travel software issues, including communicating with software vendors, departments, and external customers. Participate in software testing as needed. Review daily feeds/reports and resolve issues as needed for travel systems.
10. Review and approve/deny travel access requests and update appropriate access in various university travel systems.
11. Complete monthly audits of departmental credit cards for assigned cards and all travel card usage; verify all receipts are received in a timely fashion; audit receipts to determine appropriate university expenditures; communicate with cardholders/proxies as required.
12. Perform other related duties as assigned.
13. Maintain regular and predictable attendance.
Minimum Qualifications:
Preferred Qualifications:
How to apply:
Questions regarding this position may be directed to:
Samantha Rowe
Director of Accounts Payable
Please apply via the online Ball State University job portal.
Please list three professional references within the online application.
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What we offer:
At Ball State University, we understand the importance of balancing professional responsibilities with personal well-being. That's why we offer paid 10 to 24 vacation days, 12 sick days, and 10 holidays a year. Plus, our paid parental leave (6 weeks) is there for life's most significant moments. We offer affordable health and dental insurance, robust long-term disability and life insurance plans, as well a range of retirement benefits to provide financial security to you and your family. These benefits ensure that you can focus on your work and personal growth without worrying about the unexpected.
When you work for us, you are family. And to show our support of your family, we will cover 90 percent of your child's (or children's) undergraduate college tuition at Ball State. We do the same for you. In fact, we'll cover 100 percent of the tuition costs for you to earn your undergraduate degree and 80 percent of your graduate tuition. This offer is good from the very first day you start. It's just one way we do our part to uplift you.
Let's fly together toward a secure and prosperous tomorrow.
Curious about our excellent benefits package?
We have developed a calculator that show you the value of our core benefits. Select the Total Compensation Calculator - Staff (Exempt) and download our calculator spreadsheet.
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