Treasury Management Product Manager - Check & ACH Positive Pay, Fraud Prevention Solution

Position Title

Treasury Management Product Manager - Check & ACH Positive Pay, Fraud Prevention Solution

Location

Nationwide, MI 48098

Job Summary

A Treasury Management Product Manager II is responsible for the research, design, development, and delivery of
new value-added products to augment and enhance product lines, improve competitive position, and increase revenues while ensuring compliance with industry regulations and rules. Employs an end-to-end view of payment products across the enterprise, first taking measures of the bank’s current capabilities and then layering over these products the lens of the customer. Stays informed on evolving technologies and markets to ensure the bank is consistently at the forefront of the next generation of products and services and employs that knowledge in developing and delivering products that will ensure market leadership. Collaborates with a cross functional team of professionals to ensure integration with sales, marketing, operations, technology, and customer service; and to ensure products are launched in accordance with business needs and priorities.

This role is a strategic thinking yet process-oriented professional with superior skills at managing projects. The role requires an inherent ability to see the big picture of market evolution and connect to the customers of today and shepherd them into the future.

Job Responsibilities:

JOB RESPONSIBILITIES

Product Development & Management

• Ideate and develop compelling products for Flagstar’s retail and wholesale clients.
• Oversee product metrics, launches and product performance and ensure success against product goals and expectations. 
• Ensure continuous improvement in the product as well as ensure that product compliance meets market needs.
• Keep abreast of industry – along with both traditional and non-traditional competition.
• Manage the product lifecycle from conception to launch, guiding product introduction through development, business case, and implementation.
• Work closely with MIS/Data science team and translate business requirements as required.

Strategy

• Work closely with business leaders to understand business objectives.
• Identify product opportunities and gaps for the organization, determine potential impact to financials, and inform multi-year product strategy and prioritization program.
• Aggressively learn industry dynamics.
• Understand and develop a perspective on payment industry – both traditional and non-traditional products and rails.
• Develop, maintain and own product roadmap that balance.
• Strategic objectives.
• Capital investments.
• Differentiation in the marketplace.
• Customer experience.
• Compliance & risk.
• Sales & distribution needs.

Leadership, Organizational Alignment & Talent Management

• Develop trusted partnerships within the enterprise; coach team to develop impactful partnerships.
• Lead a matrix team, driving for outcomes adequately consulting and utilizing the partner groups like IT, HR, marketing, Audit, Risk etc.
• Solve problems with creativity; Have critical and open conversations to align organizational forces for creating sustainable competitive differentiation.
• Play a lead role in marketing products. Ensure proper training and education on product positioning and functionality. Ensure products resonate with customers through research and that product maintenance is continuous. Actively promote and support the product portfolio throughout the organization.
• Align organization – HR, compliance, risk, IT, finance and other support groups – for collaborative impact.
• Uses independent judgement and discretion to make decisions.
• Analyzes and resolves problems.

ADDITIONAL ACCOUNTABILITIES

• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

• Education level required: Undergraduate Degree (4 years or equivalent) Business Administration, Economics, Marketing or related field.  Banking experience in the same or similar role may be considered.
• Minimum experience required: 4+ Years of experience researching, designing, developing, and/or delivering new value-added products in payments, banking or FinTech industry.
• Experience developing and driving product strategy or sales.
• Experience gathering and transforming customer and business needs into an actionable product roadmap that has driven business results.
• Experience creating product artifacts, including market research summaries, competitive analyses, product comparisons, business cases, business and product requirements, business and product workflows, and customer journey maps.
• Experience with digital product development, including ability to work cross-functionally to drive delivery.

Preferred Qualifications:

• Education level preferred: Master's Degree (or Postgraduate equivalent).
• Certified Treasury Professional CTP and/or Accredited ACH Professional (AAP) preferred.

Job Competencies:

• Excellent interpersonal, verbal and written communication skills.
• Wholesale receivables/payables solutions expertise.
• Highly effective organizational and project management skills, strong attention-to-detail, independent, self-motivated with ability to manage multiple priorities in fast-paced environment.
• Direct involvement and/or Voice with Receivables Networks, such as: NACHA, The Clearing House (TCH), AFP, external vendors, etc.
• Ability to foster internal and external collaborative partnerships that deliver value for customers, partners and the organization.
• Demonstrated continued growth of knowledge on understanding of treasury management products and services.
• Expertise related to business cash flows, accounting processes and financial optimization.
• Expertise in value propositions related to treasury management applications within a corporate treasury environment.
• Expertise of both business and banking regulations such as UCC, Reg CC, Reg E and regulatory guidance/oversight.
• Developed sales/negotiation aptitude and the ability to tactfully communicate at a senior executive level.
• Ability to mobilize internal networks and resources to resolve a service challenge or develop a solution.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience. Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders. 
• 75% - Travel to client offices, prospects, branches and various functions is a requirement of the position.
• Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Flagstar is an Equal Opportunity Employer

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Pay Range

$96,240.75 - $150,995.00

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as appliable.