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Pune, Maharashtra, India
Onsite
Job Summary
Synechron is seeking an experienced Triad Business Analyst to serve as a pivotal link between business stakeholders, product owners, and technology teams within a triad operating model. The role focuses on gathering, analyzing, and translating business requirements into actionable solutions that improve processes, systems, and customer outcomes. The analyst will collaborate with cross-functional teams to ensure alignment among business goals, product strategy, and technology delivery, delivering measurable value to the organization.
Software Requirements
Essential
Proven experience as a Business Analyst, Systems Analyst, or similar role
Strong understanding of business analysis methodologies and documentation practices
Experience working with cross-functional teams in agile, product-driven, or collaborative environments
Strong analytical, problem-solving, and critical-thinking skills
Excellent verbal and written communication skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency with Excel, Visio, Jira, Confluence, or similar tools
Preferred
Experience working in a triad model or matrixed organization
Knowledge of Agile, Scrum, or SAFe frameworks
Experience with process improvement, change management, or digital transformation initiatives
Certifications such as CBAP, CCBA, PMI-PBA, or Agile BA
Key Skills
Requirements gathering and analysis
Stakeholder management
Process mapping and workflow analysis
Data analysis and reporting
User story creation
Problem-solving
Communication and facilitation
Project coordination
Overall Responsibilities
Gather, document, and validate business requirements from stakeholders
Analyze current business processes, workflows, and systems to identify improvement opportunities
Partner with product, technology, and business teams to deliver effective solutions
Translate business needs into functional requirements, user stories, process maps, and documentation
Support prioritization of initiatives by evaluating business value, impact, and feasibility
Facilitate meetings, workshops, and stakeholder discussions to define project scope and objectives
Assist with testing, user acceptance validation, and implementation support
Track project progress, risks, dependencies, and issues, and communicate status to stakeholders
Use data analysis and reporting to support decision-making and measure business outcomes
Ensure delivered solutions align with strategic goals, compliance standards, and operational needs
Technical Skills (By Category)
Programming Languages
Essential: None
Preferred: SQL (data analysis), basic scripting (e.g., Python) for data manipulation
Databases/Data Management
Essential: None specified
Preferred: Familiarity with relational databases and data modeling concepts
Cloud Technologies
Essential: None specified
Preferred: Awareness of cloud-based data solutions and analytics services
Frameworks and Libraries
Essential: None
Preferred: Agile frameworks (Scrum, SAFe) and data visualization/tooling libraries
Development Tools and Methodologies
Essential: Excel, Visio, Jira, Confluence; Agile/Iterative development practices
Preferred: Additional BA tools, data visualization platforms, and collaboration tools
Security Protocols
Essential: None specified
Preferred: Basic information security awareness related to data handling and governance
Experience Requirements
Years of Experience: 10+ years in business analysis or related roles
Domain Experience: Experience working in agile, product-driven environments; cross-functional collaboration
Industry Experience Preferences: Experience in triad/matrix organizations is preferred
Alternative Experience Pathways: Equivalent senior analytics experience that demonstrates outcomes may qualify
Day-to-Day Activities
Conduct stakeholder interviews, workshops, and requirement elicitation sessions
Analyze business processes and map current vs. future states
Create and maintain documentation, user stories, and acceptance criteria
Collaborate with product, technology, and business teams to define scope and priorities
Facilitate testing planning, UAT, and implementation support
Monitor project progress, risks, and dependencies; report status to stakeholders
Use data and metrics to measure outcomes and support decision-making
Qualifications
Educational Requirements: Not explicitly stated; typically a Bachelor’s degree in a related field (e.g., Business, IT, Engineering) is common, but equivalent experience is acceptable
Certifications: CBAP, CCBA, PMI-PBA, or Agile BA are preferred
Training: Commitment to ongoing professional development and staying current with BA practices
Equivalency: Relevant hands-on experience may be considered in place of formal degrees
Professional Competencies
Critical thinking and problem solving
Leadership and teamwork
Communication and stakeholder management
Adaptability and learning orientation
Innovation mindset
Time and priority management
SYNECHRON’S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.