Triple P Project and Data Manager (Positive Parenting Program) - Biltmore Campus

PRIMARY ACCOUNTABILITY:

The overall purpose of the Positive Parenting Program (Triple P) is to provide implementation and technical support to providers to ensure the successful development and delivery of Triple P within mental health agencies, non-profit family services, courts system, and private and public health systems.

The Triple P Project and Data Manager will oversee program evaluation and assist with the implementation of the Triple P initiative and supporting activities in Cherokee, Graham, Clay, Macon, Swain, Jackson, Haywood, Transylvania, Henderson, Polk, Rutherford, Buncombe, Madison, Yancey, Mitchel, McDowell and Burke Counties

The Triple P Project and Data Manager will develop and coordinate evaluation logistics of all five levels of the Triple P-Positive Parenting Program by maintaining community buy-in for the project and leading the development of tools and resources to support the submission and collection of program data to further regional and state initiatives.

The Triple P Project and Data Manager leads Triple P activities in assigned counties and assists in the overall implementation of the Triple P program within the region.

SPECIFIC RESPONSIBILITIES:

Data Collection and Evaluation

• Work with NC Department of Public Health and MAHEC Program Manager to collect, analyze and disseminate program activity data
• Develop and monitor comprehensive statistical and narrative program reports and evaluations
• Develop and manage data base and web based/electronic registration tracking for Triple P trainings and programs
• Interact with evaluation and quality improvement team to support data collection and dissemination
• Evaluate and interpret data to inform ongoing work of Triple P in Cherokee, Graham, Clay, Macon, Swain, Jackson, Haywood, Transylvania, Henderson, Polk, Rutherford, Buncombe, Madison, Yancey, Mitchel, McDowell, Burke Counties
• Responsible for the development, design, and implementation of outcome evaluations at the local and state levels
• Perform data collection and data entry duties, including communication with practitioners regarding evaluation requirements
• Provide ongoing implementation support and coaching to Triple P practitioners as it pertains to evaluation requirements to ensure the maintenance of local Triple P services to families and continued evaluation efforts
• Develop and manage web based provider resources to assist with program implementation and data collection
• Create and maintain data dashboards for community coalitions and agencies
• Create reporting tools to use with practitioners and agencies

Project Management

• Assist with overall implementation of policies, practices and procedures across agencies in Cherokee, Graham, Clay, Macon, Swain, Jackson, Haywood, Transylvania, Henderson, Polk, Rutherford, Buncombe, Madison, Yancey, Mitchel, McDowell, Burke Counties
• Demonstrate and support a professional practice model that allows Triple P Providers and agencies to work in collaboration with interdisciplinary partners to achieve high quality outcomes
• Assist with planning and coordinating logistics for trainings, quarterly leadership meetings, and community coalition meetings
• Ensure the development of clear project objectives and measurement to guide evaluation of success and ongoing learning
• Develop a timeline for project completion and ensures assignment of tasks and communication of deadlines
• Assist with submitting the monthly Coordinator Activity Reports
• Assist with developing and maintaining an Implementation Plan to be submitted annually to the funder
• Maintain records of the project activities and lessons learned
• Responsible for the resolution of issues pertinent to daily Triple P activities
• Participate in interviews and makes hiring recommendations for Triple P Positions
• As skill, knowledge, and capacity allows, participate in program evaluation and publication of departmental and client projects
• Participate in the North Carolina Triple P State Learning Collaborative to share best practices

Implementation Support

• Provide ongoing implementation support to ensure fidelity of the Triple P model at the partner agency level and implementation coaching at the individual practitioner level
• Monitor quality of care, identify areas for quality improvement and confer with the agency supervisors and directors for solutions issues
• Serve as a community contact/liaison, establish pertinent community partners, and maintain appropriate contact for program success throughout the 17 county region
• Work with Frank Porter Graham and external supports to ensure and develop best practices in implementation with agencies
• Participate in Triple P Practitioner Selection team
• Collaborate with Triple P America and state Data Evaluators and Coordinators to ensure best practices for implementation
• Participate in the North Carolina Triple P State Learning Collaborative quarterly

• Collaborate with internal team on overall communications strategies 

Resource Development

• Plan, develop, and implement strategies for identifying and generating funding and/or resource opportunities for program activities, to include development of grant and other fundraising proposal
• Work with state stake holders to ensure ongoing funding of project

SUPERVISORY RESPONSIBILITIES:

Provides daily guidance, supervision and direction on data and evaluation within agencies with Triple P Trained practitioners.

EDUCATION and/or EXPERIENCE:

Minimum Qualifications.

A Bachelor’s degree in public or human services (public health, health education, social work, social and behavioral sciences). Must possess 1 year of progressive responsibility in program implementation and evaluation. Experience in community health and working with community partners, parents, and youth

CERTIFICATES, LICENSES, REGISTRATIONS:

WORK SCHEDULE AND TRAVEL:

• Local/regional travel may be required.
• This position is categorized as a designated driver position and requires use of a MAHEC-owned or other vehicle to conduct MAHEC business on a regularly scheduled basis weekly. 
• Flexible scheduling to allow for overnight travel and evening hours as required to accommodate the needs of project participants.

TECHNICAL AND COMPUTER SKILLS:

• Technical required skills include use of printers, copiers, fax machines, and computers.  Strong proficiency in Microsoft Programs, including Word, Excel, Outlook, Power Point and Visio. 
• Ability to perform internet searches and use web based applications required. 
• Superior skills in summarizing complex information for diverse audiences.

COMPENTENCIES

Effective Communication

Seeks to understand others’ point of view. Fosters open communication/ dialogue and does not intimidate. Communicates clearly and convincingly keeping the audience engaged, tailoring message to audience. Speaks and writes clearly and concisely. Encourages others to express their views, even unpopular ones. Keeps people up to date with information. Superior ability to communicate effectively in writing and verbally.  Comfort with public speaking and presenting diverse subject matter.  Effective at establishing trust and rapport with a wide variety of health care staff and professionals, from administrative support and receptionists to senior physician leaders.

Resilience and Adaptability

Deals effectively with pressure while maintaining focus and remaining optimistic under adversity. Is open to change, adapting rapidly in response to changing conditions and unexpected difficulties. Easily adapt to changes in both individual project(s) and the health care environment.

Diversity, Inclusion + Equity

Seeks out cross-cultural experiences that encourage awareness; seeks feedback from diverse stakeholders. Ensures equity mindset to carry out mission in culturally relevant ways.

Planning and Organizing

Effectively organizes and plans work according to organizational needs by defining objectives and anticipating needs and priorities. Efficiently manages own time and the time of others and effectively handles multiple demands and competing deadlines. Identifies goals, develops plans, estimates time frames and monitors progress. Works swiftly toward implementation.

Analysis and Problem Solving

Solves difficult problems through careful and systematic evaluation of information, possible alternatives and consequences. Effectively and efficiently integrates information from diverse sources and evaluates the information against possible courses of action. Makes timely decisions, even when data is limited or solutions produce unpleasant consequences.

PROFESSIONAL DEVELOPMENT:

• Participate in ongoing professional development and training, to increase knowledge of effective project management, basic quality improvement models (e.g. LEAN, DMAIC, IHI Model for Improvement), evidence and outcome based population health models of care, data analysis and meeting/team facilitation.

PHYSICAL DEMANDS:

• Sometimes stands; occasionally walks; and frequently sits, uses hands to handle, reaches with hands and arms, talks, and listens.  Occasionally lifts up to 10 pounds.

WORK ENVIRONMENT:

• Moderate noise level typical of a business office with computers, printers, and light foot traffic. 
• Must have ability to adjust schedule to work occasional early morning, evening, or weekend hours. 
• Local/regional travel is possible.

REPORTS TO:

• Reports to Triple P Program Manager. May provide functional supervision

This role description is a general description of the essential job