UltraLuxe Destination Expert

• Building strong, long-term relationships with UltraLuxe clients and luxury travel partners
• Consistently delivering highly personalized, seamless journeys
• Growing a strong portfolio of UltraLuxe business through new and repeat clients
• Developing deep expertise within your assigned destinations and the broader luxury travel landscape
• Becoming a trusted resource for clients, advisors, and internal teams
• Identifying opportunities to elevate the client experience and continuously improving how we deliver UltraLuxe travel

Who You Are:

• A Luxury Travel Expert – You have extensive first hand travel experience and a deep understanding of luxury travel, ideally having lived, worked, or travelled extensively within your area of expertise. You understand what distinguishes a truly exceptional experience from a luxury product that simply checks the boxes.
• A Trusted Advisor – You know how to build credibility quickly with discerning clients, understand their preferences and motivations, and confidently guide them toward the right travel experiences.
• A Bespoke Trip Designer – You thrive on creating highly customized, complex itineraries. You are energized by the details and enjoy finding the right combination of destinations, properties, experiences, and partners to create something truly personal.
• A Strong Communicator & Storyteller – You can translate your destination knowledge into compelling recommendations and inspire clients through thoughtful conversations and polished written communication.
• A Commercially Driven Professional – You understand how to turn opportunities into sales while maintaining the consultative, relationship-driven approach expected of an UltraLuxe advisor. You are comfortable managing the full sales cycle, from initial inquiry through to close and post-sale relationship building.
• Highly Responsive & Detail-Oriented – You understand that UltraLuxe clients expect speed, precision, and proactive service. You anticipate needs, stay ahead of details, and take ownership of resolving issues quickly and effectively.
• A Relationship Builder – You enjoy developing strong relationships with clients, luxury travel advisors, hotels, DMCs, and other specialty partners. You understand the importance of building a strong network and leveraging it to deliver exceptional journeys.
• A Collaborative Team Player – You work closely with colleagues and partners, sharing knowledge and supporting the team while maintaining a high degree of individual ownership over your clients.
• A Curious Learner – You are constantly looking for what is new and exceptional in the luxury travel space and enjoy continually expanding your destination and product knowledge.

Qualifications

• Proven experience in luxury or high-end travel, preferably working with UHNW or highly discerning clientele
• Strong destination knowledge and extensive firsthand travel experience
• Proven success in consultative sales and relationship management
• Demonstrated ability to design and sell highly customized, complex FIT itineraries
• Experience managing the full client journey from initial consultation through trip completion
• Strong understanding of luxury hotels, DMCs, private experiences, and specialty suppliers
• Exceptional attention to detail and organizational skills
• Ability to manage multiple complex itineraries and priorities in a fast-paced environment
• Strong written and verbal communication skills
• Ability to build trust and establish credibility with discerning clients and luxury travel partners
• Proven ability to problem-solve independently and remain composed under pressure
• Strong commercial mindset with a track record of achieving sales results
• Willingness and ability to provide after-hours client support when required
• Ability to work collaboratively while taking full ownership of individual client relationships

Cultural Fit:

• Entrepreneurial and commercially minded
• Client-first and service-oriented
• Comfortable working in a fast-paced, constantly evolving environment
• Highly accountable with a strong sense of ownership
• Collaborative and team-oriented
• Adaptable, resourceful, and solutions-focused
• Comfortable working through ambiguity and changing priorities
• Committed to building trust and strong relationships with both clients and colleagues

Preferred Regional Expertise

1. North America
2. Africa & Middle East
3. Latin America
4. Asia
5. Europe North (Scandanavia)