Function / Area: Commercial – Middle Market Tech
Reporting to: Underwriting Manager
Position Summary
Under clear leadership and direction, underwrites a broad range of moderate and complex risks in a book of business. Works within specific limits of authority on assignments requiring technical complexity and coordination. Utilises underwriting policies and guidelines, rating manual rules, and insurance laws and regulations while finding creative solutions.
Key Responsibilities
- A Competent and Curious Underwriter who will support the execution of the Tech UW strategy.
- Review applications and financial requirements for risks requiring sophisticated underwriting skills. Determine acceptability of risk in accordance with company guidelines and standards.
- Define appropriate pricing based on financial and competitive analysis in line with compliance requirements.
- Prepare quotations and answer questions from Brokers, policyholders or other external contacts and escalate issues to management, along with proposed solutions as necessary. Negotiate with Brokers to achieve positive and profitable outcomes.
- Notifiy Brokers of adverse underwriting decisions, rate appeals, underwriting requirements, status and declinations.
- Analyse quality and quantity of risks underwritten and prepare reports for management review.
- Market products and services through the brokerage community and make field visits. Develop and maintains Broker relationships.
- May provide guidance and assistance to other underwriters and to other functional areas, particularly when related to cross-sell opportunities.
- Keep current on state/territory issues and regulations, industry activity and trends and freely share information with others.
- Utilise advanced functionality in relevant CNA systems to perform day-to-day activities.
- Work with more senior underwriters or management on risks exceeding authority level or requiring special handling.
- Comply with all applicable legal and regulatory requirements and ensure that, at a level appropriate to the position, appropriate measures are in place to ensure this compliance
- May perform additional duties as agreed.
Skills, Knowledge & Experience
- Established broker relationships within the territory.
- Appropriate knowledge of all regulatory and legal requirements applicable to the position
- Strong knowledge of underwriting and insurance industry theories and practices.
- Demonstrated high level of technical expertise and product specific knowledge.
- Strong interpersonal, communication and negotiation skills. Ability to effectively interact with CNA's internal and external business partners at all levels.
- Capacity to work independently.
- Strong ability to identify, analyse and solve problems as well as to learn rapidly, adapt quickly to change, and manage and prioritise multiple concurrent projects.
- Skilled in exercising independent judgment and making critical business decisions effectively.
- Strong knowledge of Microsoft Office Suite as well as other business-related software.
Additional Information
Company Overview
CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd’s and company markets. We are part of CNA Financial Corp, the 8th largest U.S. commercial property and casualty insurance company. Established in 1897, CNA has approximately 7,000 employees, serving businesses and professionals in the U.S., Canada and Europe. We offer a wide range of products and services, providing a superior suite of insurance solutions that any organisation conducting business requires.
Why Choose CNA Hardy?
For us, the customer comes first.
Our winning proposition is our commitment to our customers: We offer more than just a policy – we deliver distinctive insurance solutions and we promise a superior customer service. How we deliver on this commitment is what sets us apart from the competition. Here are just some of the reasons you should choose us:
- Our people: We recognise that our staff bring our commitment to our customers to life. Our priority is to be a great place to work so we continue to attract, retain and develop the best talent in the market.
- Our product offering: We develop innovative and specialised solutions by product and industry specialism and create certainty for customers through the delivery of underwriting and service excellence. This comprehensive global product offering supported by superior claim and risk control services is hard to replicate.
- Our relationships: We believe in building enduring relationships and want to focus our energy on partnering with customers and producers who value our approach and seek the same.
- Our track record: Our financial strength underpins our contract with our customers. We receive consistently high ratings from AM Best and Standard and Poor’s proving our ability to deliver on our commitment should the worst happen.
Treating Customers Fairly
- We deal with our Customers in a professional, open and honest way at all times
- Designing and delivering products that meet their needs;
- Ensuring that no claims are unreasonably rejected; and
- Aiming to do things right the first time and putting them right if we get them wrong.
CNA Hardy is an equal opportunity employer.
The Company
CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd’s and company markets. We offer a highly specialised and comprehensive portfolio of innovative and market leading products. Coverage is available to businesses of all sizes for domestic, international and global exposures.
