US - Sales Development Representative Manager (Charlotte)

Location: Charlotte, North Carolina, US

 

About us

 

Job&Talent is a true pioneer in the staffing industry, leveraging AI and technology to revolutionize how temporary labor is sourced and managed. With a mission to empower the people who make the world go round, we are reshaping how workforces are managed globally. Our cutting-edge technology delivers unmatched productivity for clients, connecting top talent with visionary employers and streamlining the hiring process with unparalleled efficiency, transparency, and accessibility. Last year alone, we put 300,000 people to work with over 3,200 clients across 3 continents. Backed by powerhouse investors like Atomico, Goldman Sachs, Kinnevik, BlackRock, and SoftBank, we’re building something massive. And we are just getting started!

 

Position overview

 

We’re looking for a results-driven Sales Development Representative Manager to lead our SDR team in the US and play a key role in accelerating our commercial growth.

In this role, you will be responsible for leading and developing a team of SDRs, driving outbound prospecting activities, and generating a consistent pipeline of qualified sales opportunities for our US sales organization. You will own the sales development strategy and execution, ensuring the team consistently delivers qualified meetings, builds a strong sales pipeline, and contributes to revenue growth.

 

This is a hands-on role combining people management, strategic planning, and operational execution. You will establish clear performance expectations, coach your team to achieve ambitious targets, optimize prospecting processes, and ensure effective qualification and handover of opportunities to the sales team. While outbound prospecting through cold calling, email, and other proactive outreach channels will be the primary focus, you will also oversee the effective management and conversion of inbound leads.

Working closely with National and Regional Sales Directors, you will ensure alignment between sales development activities and broader commercial objectives. We are looking for a proactive, analytical, and commercially minded leader who can build a high-performing team, drive accountability, and continuously improve the effectiveness of our sales development engine.

 

Responsibilities

 

Sales Development Strategy: Identify potential new customers in medium and big companies developing our presence in the national region 

 

Outbound Pipeline Generation: Drive outbound prospecting through cold calling, email, LinkedIn, and other channels to generate qualified opportunities.

 

Performance and KPI Management: Monitor qualified meetings, pipeline generation, conversion rates, and attributable revenue, implementing actions to improve results.

 

Revenue Contribution: Drive the team's contribution to revenue by generating quality pipeline and improving conversion into closed business.

 

Collaboration with Sales Leadership: Partner with National Sales Directors and Account Executives to align priorities, improve pipeline quality, and ensure effective handovers.

 

Team Leadership and Development: Lead, coach, and develop the SDR team, setting clear objectives and driving performance and growth.

 

Market and Account Research: Identify target accounts, key decision-makers, and market opportunities to optimize prospecting efforts.

 

Cross-functional Collaboration: Work with Marketing and other teams to align campaigns, messaging, and lead generation initiatives.

 

High-Performance Culture: Foster a results-driven, collaborative, and accountable team focused on continuous improvement and commercial success.

 

Qualifications

 

Proven experience in B2B sales development, business development, or outbound sales, ideally in a fast-paced, high-growth environment.

 

Previous experience managing and coaching an SDR/BDR team, with a track record of achieving pipeline generation targets.

 

Strong expertise in outbound prospecting, particularly cold calling, email outreach, and multichannel sales strategies.

 

Experience managing sales KPIs, analyzing performance data, and driving improvements in qualified meetings, pipeline generation, and conversion rates.

 

Proven ability to collaborate with sales leadership and Account Executives to improve pipeline quality and revenue outcomes.

 

Strong leadership, coaching, communication, and analytical skills, with a hands-on, results-oriented mindset.

 

What's in it for you?

 

Make an impact: Play a key role in accelerating Job&Talent's US commercial growth by building a strong sales development engine and creating new business opportunities.

 

Lead and develop talent: Build, coach, and empower a team of SDRs, helping individuals grow while raising the performance of the entire sales organization.

 

Drive innovation: Improve the way sales development operates by leveraging technology, automation, data, and innovative prospecting strategies.

 

Own your success: Take ownership of your team's strategy, performance, and results, with the opportunity to shape how we generate pipeline and expand our market presence.

 

Collaborate and grow: Work closely with sales leadership and cross-functional teams in a dynamic, international environment.

 

Thrive in a fast-paced environment: Join a technology-driven company where innovation, accountability, and collaboration fuel our success.

 

Competitive compensation and benefits: Benefit from a competitive compensation package and an attractive benefits offering, including health, dental, vision, life insurance, a 401(k) retirement plan, flexible time off, and more.

 

 

Job&Talent is a world-leading, AI-powered workforce management platform for frontline industries. We help companies boost productivity and efficiency at scale, while giving workers the tools they need to thrive. Our mission is simple: to empower the people who make the world go round.

 

Built on deep industry expertise, cutting-edge technology, and smart AI agents, our end-to-end platform covers the entire workforce lifecycle — from recruitment and planning to time and attendance, performance, cost management, and communication.

 

It delivers measurable improvements in the areas that matter most: fulfilment, attendance, retention, and workforce quality. Our platform strength is rooted in unique experience: placing millions of workers over the years and serving thousands of blue-chip clients across delivery, logistics, manufacturing, e-commerce, retail, and hospitality. 

 

Headquartered in Madrid, the company operates in 10 countries across Europe, the US, and Latin America and is backed by leading investors including Atomico, Goldman Sachs, Kinnevik, BlackRock, and SoftBank.

Innovation, high standards, and analytical thinking are in our DNA. Everyone has a voice here, and that voice matters. It’s how we stay sharp, move fast, and make decisions that keep us ahead of the curve.

 

You’ll take full ownership of your work, collaborate across borders, and grow by doing. Around here, you’ll hear a lot about 10x experiences, human-centered design, and the power of AI. But what truly sets us apart is our people: Our diverse team brings unique perspectives, deep commitment and real-world experience to the table. 

 

We champion empathy, honesty, and inclusion. Because when people can be their authentic selves, incredible things happen—for our workers, our clients, and for each other. 

 

And we reward that impact—with competitive pay, meaningful benefits, and the opportunity to shape what work looks like for millions around the globe.

 

 If you're ready to make a real impact at scale, you're in the right place.

At Job&Talent we value diversity and we're an Equal Opportunity Employer. We welcome applications from all suitably qualified people regardless of national origin, race, disability, religious beliefs or sexual orientation. Come join us. We look forward to your application.

 

#LI-ML2