Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
The Role:
As a User Experience Engineer at Logitech, you will be an integral part of the User Trials Team, focusing on gathering valuable feedback to inform future product iterations. You will support the success of user trials in a fast-paced and dynamic environment, gaining experience in UX research, project management, and customer support. Your role will involve managing multiple user trials simultaneously while ensuring exceptional customer service and effective stakeholder communication.
Your Contribution:
- Develop and manage multiple user trials concurrently, ensuring timely execution and delivery.
- Coordinate with internal stakeholders such as research scientists and product managers to align trial objectives and track progress.
- Act as the primary point of contact for trial participants, providing exceptional customer service and addressing any technical difficulties.
- Communicate trial objectives, progress updates, and key findings to other internal departments professionally.
- Cultivate a deep understanding of Logitech's product portfolio and proactively learn about new and existing products.
Your Qualifications and Skills:
- Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines efficiently.
- Excellent written and verbal communication skills with the ability to tailor messaging to diverse audiences.
- Strong interpersonal skills, adept at building rapport and maintaining a professional demeanor in all interactions.
- Experience in providing exceptional customer service in a fast-paced environment.
- Solutions-oriented mindset with excellent analytical and critical thinking skills to troubleshoot user issues.
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Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.