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Cape Town, Western Cape, South Africa
Onsite
Not Available
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.
Who we are
We’re Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands, including Betway and Jackpot City. We’re a powerhouse built on decades of expertise and we’re changing the game for good. Our mission is to give our customers a superclass entertainment experience.
Who we’re looking for
We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Super Group International, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.
If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.
This is a mid-level role. User Researchers are dedicated to understanding the needs, behaviours and preferences of customers to inform the design and development of our products across all our remits: sports betting, casino and the platform they share. Your primary focus will be on generating actionable insights from your research to improve the user experience and drive the business forward.
User Researchers play a crucial role in ensuring that the design and development align with user needs and expectations. Your work will inform decisions, reduce design guesswork, and ultimately lead to better products for our customers.
What you’ll do
You’ll take ownership of work that gives us our competitive edge, including:
This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.
What you’ll bring
You’re someone who brings:
· Clear, confident communication (written and verbal), and the ability to breakdown complex ideas
· A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals
· Strong organisational skills and the ability to manage multiple projects without dropping the ball
· Exceptional attention to detail and a commitment to high‑quality work
· Adaptability – you stay sharp, productive and positive in fast‑moving environments
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
Our values are non-negotiables
Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.
These competencies are:
What you’ll get back
We invest in your growth and wellbeing, so you can bring your best:
Ready to feel superclass?
At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.
Game on!
*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
*Shortlisted candidates may need to complete an assessment.
This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
Should you not hear from us within 2 weeks, please deem your application as unsuccessful.
The perfect place to work, play and grow!
