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Seattle, Washington, United States
Onsite
We’re People People. Are you?
We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).
With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.
But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).
What this role is all about
What you’ll be doing
Welcome guests warmly upon arrival and provide friendly, professional, and attentive valet and parking services.
Safely park, retrieve, and transport guest vehicles according to hotel operational procedures and safety standards.
Assist guests with luggage handling, directions, transportation coordination, and general hotel information as needed.
Maintain organized vehicle flow, parking operations, traffic control, and guest arrivals/departures throughout shifts.
Coordinate closely with Front Desk, Bell Services, Concierge, Security, and hotel leadership teams to support seamless guest experiences.
Monitor parking areas, entrances, and valet operations to ensure cleanliness, safety, organization, and operational readiness.
Respond promptly and professionally to guest requests, operational changes, and service recovery situations.
Maintain accurate vehicle logs, valet tickets, key control procedures, and operational documentation according to hotel policies.
Support VIP arrivals, group events, weddings, conferences, and special guest transportation needs as required.
Follow all traffic laws, hotel safety procedures, vehicle handling guidelines, and guest service standards at all times.
Help foster a welcoming, energetic, and guest-focused atmosphere aligned with Sonesta’s People People philosophy.
Any other duties as assigned.
What great looks like
Previous valet, parking, transportation, hospitality, hotel, guest service, or customer service experience preferred.
Valid driver’s license with a clean driving record required.
Ability to safely operate guest vehicles including automatic and manual transmission vehicles where applicable.
Strong communication, interpersonal, and guest service skills with a polished and professional presence.
Ability to multitask and thrive in a fast-paced hospitality environment.
Strong attention to detail with a focus on guest satisfaction, safety, and operational accuracy.
Positive attitude with a dependable, service-focused, and team-oriented mindset.
Knowledge of local area information, transportation services, and hospitality service standards preferred.
Flexible availability including mornings, evenings, weekends, holidays, and event support as needed.
A passion for hospitality, teamwork, guest engagement, and creating exceptional first and last impressions.
Anticipated Pay Range & Additional Job Information
Pay Rate: $21.30 per hour plus tips. Base pay offered is reflective of minimum wage requirement.
How we reward you
At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.
Here’s a snapshot of what we offer:
Our Commitment to You
Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Before You Apply
To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.
