Valmet Mill Sales Manager (m/w/d)
At Valmet, we are shaping the future of sustainable packaging and paper solutions through innovation, collaboration, and a seamless lifecycle approach. Join us in advancing the Packaging and Paper business as we move forward with our renewed strategy to Lead the Way. This means pioneering smarter technologies, expanding our service capabilities, and delivering customer value across the entire lifecycle, from raw material to finished product.
We are now looking for a dynamic Mill Sales Manager to join our team in Germany!
In this role, you will drive growth and enhance customer experience, focusing primarily on service sales for the Packaging and Paper Business Area, while representing Valmet's full offering as the single point of contact for entire assigned mills and its production lines.
Due to the customer sites supported by this position, the successful candidate should be based in Eastern Germany, preferable in the Berlin area. The role requires frequent travel throughout the region, with an estimated travel requirement of approximately 50%.
What You'll Do:
- Manage and develop a defined customer base as Key Account Manager (= Valmet Mill Sales Manager MSM).
- Build and maintain trusted advisor relationships with key customer stakeholders, including mill management and executive leadership.
- Lead technical and commercial negotiations with customers and support problem-solving activities at customer sites.
- Develop strategic account plans in collaboration with customer representatives and internal stakeholders.
- Support technical sales of products, services, and process solutions by collaborating closely with Product Sales Managers, Product Engineers, Field Services, and Spare Parts teams to identify and develop new business opportunities.
- Manage business opportunities, orders and account receivables for various business area while ensuring compliance with established sales processes.
- Take responsibility for the business performance of the assigned customer base, including budgeting, forecasting, and sales target achievement.
- Lead and coordinate the Valmet mill team, ensuring efficient collaboration across business areas.
- Promote Valmet's lifecycle solutions and service offerings, guiding customers in selecting optimal technical and commercial solutions.
- Monitor market developments and competitor activities and translate insights into sales opportunities.
- Create and maintain sales and activity plans for the assigned customer accounts.
- Track and report sales KPIs and business performance.
- Coordinate mill shutdown and restart schedules, service planning, and customer support activities.
- Collect and monitor customer feedback and satisfaction levels, handling escalations and high-priority requests when necessary.
- Support regional marketing activities and customer engagement initiatives.
- Work closely with colleagues across Valmet, including teams in Germany, Finland, Sweden, and other international locations.
What You Bring:
- Completed technician qualification or degree in Paper Technology, Process Engineering, Mechanical Engineering, Electrical Engineering, or a related field.
- Several years of professional experience within the paper, pulp, board, or mechanical engineering industry, preferably with paper machines and mill operations.
- Experience in Key Account Management with skills in technical sales and service sales of consultative products or process solutions.
- Strong understanding of the pulp, paper, and board industry and the competitive landscape.
- Proven negotiation, presentation, and relationship-management skills.
- Strong organizational and communication skills with a customer-focused mindset.
- Ability to work effectively in cross-functional and international teams.
- Good computer skills and familiarity with modern business systems and tools.
- Excellent command of German and English, both written and spoken.
- Valid Class B driving licence.
What We Offer
We offer you a challenging and rewarding position within a dynamic organization, along with the opportunity to influence the direction and success of our business. As part of an engaged and enthusiastic team, you will have the chance to further develop your skills while working with industry-leading technologies and customers in the packaging and paper industry.
Join Valmet and help shape the future of sustainable paper and packaging solutions!
We understand that applying for a new opportunity is an important decision. If you would like to discuss the role in more detail, please feel free to contact Tobias Hain (tobias.hain@valmet.com), the Hiring Manager for this position, who will be happy to provide further information and answer any questions.
