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The Vendor Data Specialist is a critical part of the Supplier Operations Team, ensuring accuracy and consistency of vendor data records. In this role, you will support teams cross-functionally in support of our customers and their vendors, responding to inquiries, ensuring all necessary validation occurs prior to allowing changes or updates. This role works closely with the Data and Reporting Teams as a liaison to the Operations Teams. This role is fully in person in our Bonita Springs office.
Essential Functions: Duties and Responsibilities
Ensure data consistency and adherence to policies regarding vendor data records
Provide support to suppliers and customers via inbound email inquiries
Provide support to internal teams via Jira tickets, facilitating vendor record updates and validation
Use Tableau reporting to identify inconsistencies in data and take appropriate corrective actions
Consistently work on special projects to achieve business goals and customer objectives
Assist the Supplier Enablement team with prioritization related to outbound call lists, ensuring high priority items are addressed accordingly
Provide support to the Payments Team as needed to complete payment processing timely
Perform other duties as assigned
Required Skills/Abilities:
Familiarity with Salesforce, Jira, and Office 365 applications
Attention to detail and ability to follow internal policies and procedures
Advanced Excel skills, especially the ability to work with large sets of data
High sense of urgency to complete tasks timely and accurately
Education and Experience:
Required:
High School Diploma or equivalent
A minimum of 2 years’ experience in a customer support role, supporting both internal and external customers
Preferred:
College Degree or equivalent
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Must possess the physical and mental abilities to perform the tasks normally associated with an office position that involves standing, sitting, reaching, manual dexterity to operate office machines, stooping, bending to handle files and supplies, and mobility to complete errands or deliveries
May work at computer monitors for prolonged periods with danger of eye strain and muscle pain.
Affirmative Action/EEO Statement:
The employment policy of Edenred is to provide equal opportunity to all persons. Our company, therefore, has made a commitment to equal employment opportunity through a positive and continuing affirmative action program. No employee or applicant for employment will be discriminated against because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally protected classes. Edenred is committed to providing reasonable accommodation to individuals with disabilities.
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