Compensation Range:
Hourly: $24.86 - $32.32
Position Summary
The Veteran and Military Community Center Coordinator, under the direction of the Veteran Center Associate Director, provides critical assistance and training to military affiliated and veteran students related to GI Bill funding, military transition counseling, and project/event coordination. Serves as the subject matter expert in the Veteran Center on these, and other, issues related to military transition to University life. Supports the Veteran’s Affairs and various other departments, providing guidance, and information as necessary.
Essential Functions:
- Respond to student questions related to disability services.
- Assist the Associate Director with day-to-day VMCC Operations.
- Act as student veteran advocate for issues related to student veteran educational benefits and academic challenges/concerns, collaborating with internal stakeholders to empower student success and problem resolution.
- Assist in answering or troubleshooting programmatic and first tier certifying questions
- Plan and implement successful Interdepartmental outreach efforts with other student services departments.
- Develop, implement, and maintain student veteran educational benefits training and will provide this training to all newly enrolled student veterans and admissions advisors University-wide on an ongoing basis.
- Coordinate Quarterly Welcome Aboard Orientation Events, First Week Jam events, and other recurring/standalone Veteran and Military Community Center events
- Serve as first point of contact and subject matter expert for all student military affiliated and veteran related inquires/concerns
- Provide military cultural awareness information and training to staff and faculty University-wide.
- Collaborate with student services departments in creating and implementing student veteran success programs
- Coordinate and facilitate Veteran and Military Community Center outreach efforts (First Week Jam events, classroom visits, community events, etc.)
- Participate in ongoing department projects, or other special projects, as needed.
- Reasonable and consistent attendance to fulfill requirements of the position.
- Represent National University VMCC at offsite tabling events, meetings and community initiatives
- Other duties as assigned.
Supervisory Responsibilities: N/A
Requirements:
Education & Experience:
- Bachelor’s degree preferred .
- Preferably in the following areas: psychology, social work, communications, and/or related helping profession degrees.
- Minimum of three (3) years’ experience with veterans and/or military personnel required.
- Minimum of one (1) year experience in higher education within Student Services, Student Affairs, Academic Advising, or related student-facing position required.
- Military service preferred.
- Experience in higher education preferred.
- Experience working in a technology-driven enterprise preferred.
Competencies/Technical/Functional Skills:
- Ability to understand and empathize with the challenges associated with military service.
- Demonstrated knowledge and involvement with military support services available to service members and their families.
- Excellent public speaking and interpersonal communication skills.
- A proven history of referring military community members to appropriate services when appropriate.
- Ability to develop rapport with non-traditional students.
- Possess strong organizational and follow-through skills.
- Possess administrative skills to facilitate operations.
- Established problem-solving abilities and resource application.
- Must feel comfortable working with a team and individually.
- Works well with internal and external stakeholders.
- Ability to travel (including some air travel).
- Ability to work evenings and weekends.
- Ability to work independently with little to no supervision.
- Training and experience counseling students in military and veteran educational benefits.
- Training and experience counseling students in military and veteran medical/social service benefits.
- A valid driver’s license and dependable transportation.
- Frequently sit; talk; use hands to type, handle, feel or operate tools or controls; reach with hands and arms.
- The employee will occasionally walk and must occasionally lift and/or move objects up to twenty-five (20) lbs.
Location: Onsite, Spectrum Center
Travel: Some Travel Required – about 10%, primarily in San Diego and/or Los Angeles, California and the Southern California region, and to conferences related to serving military and veteran students. (Will be based on assigned location
#LI-ONSITE
Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.
National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals.
National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.
