Reporting to MD Americas & Chief Sales Officer Americas Consumer (Executive Committee), the Vice President & General Manager, Goodyear Retail leads the Goodyear and Just Tires retail portfolio which includes the strategy, commercial performance, and customer experience across 500+ company-owned locations nationally. This role will provide leadership and direction, ensuring alignment with organizational goals and providing coaching and development to retail leadership across the region, fostering a high-performance, customer-oriented culture.
Job Duties / Responsibilities may include, but are not limited to:
- Develop winning growth strategies that drive revenue and profitability while confirming the brand's iconic positioning in the automotive ecosystem
- Increase B2C sales via a customer-focused and insight led approach. Identify opportunities for a redefined value proposition, and superior service
- Drive a data/analytics-oriented culture, supporting decisions with ROI analyses and optimizing pricing and business models
- Lead the end-to-end customer experience, redefining the journey and continuously improving satisfaction
- Refine operations to increase efficiency, ensure consistency, and deliver extraordinary customer and employee experiences
- Collaborate across the enterprise and partner with key stakeholders to deliver company-wide objectives
Key Experience
- 15 or more years of senior sales leadership experience with a deep understanding of automotive industry and business operations
- 10 or more years of experience working in leadership position(s) accountable for strategy development and execution
- Experience successfully leading a multi-unit retail operation with at least 300 stores / outlets
- Previous experience managing retail organization, preferably in auto or adjacent industries
- Previous experience managing a P&L (profit and loss) as part of a business leadership experience
- Proven track record in building and leading high-performing teams
Key Skills
- Highly strategic, operationally, and strategically savvy utilizing a data-driven mindset and long-term vision
- Demonstrated ability to profitably grow a business, set/execute a forward-looking business strategy and deliver results in a fast-paced/competitive environment
- Strong business/financial acumen with a working knowledge of the competitive landscape
- Strong communication, influencing and motivational skills
- Inspirational leader able to manage cross-functional, geographically dispersed teams, creating a vision and inspiring others to action
- Leadership style consistent with the Goodyear Values: Exceptional, Innovative, Relentless, Bold and Leads with "One Team" mindset
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Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 48 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate
If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500.
Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.
