Want to know if this job is worth applying to?
Remote, Oregon, United States
Remote only
Reliant Health Partners is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client’s needs, providing everything from individual specialty claims repricing, to full plan replacement as a high-performance, open-access network alternative.
The Vice President of Client Success will build and lead two functions—Onboarding and Client Success—creating the teams and processes that move clients from signed agreement through go-live and ongoing support. This leader owns retention, NPS, reporting, timely inquiry resolution, and strategic support, partnering across the organization to deliver results and handing qualified growth opportunities to Strategic Account Sales Expansion.
The ideal candidate is a hands-on, process-driven healthcare leader with TPA, self-insured employer, or payer experience who brings urgency, executive presence, operational discipline, and the ability to turn client needs into action.
Primary Responsibilities:
Qualifications:
Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.
Equal Employment Opportunity: At Reliant, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Reliant Health Partners is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
