Duties & Responsibilities
- Develop and manage the annual Facility Operations budget including labor, utilities, maintenance contracts, operating supplies, and capital expenditures.
- Lead and oversee all facility operations for Allegiant Stadium, ensuring building systems, event infrastructure, and operational equipment remain fully functional and event-ready 365 days per year.
- Monitor work order performance and ensure critical facility issues are addressed within established service-level standards.
- Direct a leadership team consisting of the Sr. Director of Facility Operations, Director of Operations, Maintenance Manager, and other department leaders; establish annual performance goals and conduct performance reviews.
- Oversee all preventive maintenance programs for HVAC systems, electrical distribution systems, plumbing, generators, elevators, escalators, fire alarm systems, life-safety systems, retractable seating, and event production infrastructure.
- Develop and execute a five-year capital replacement strategy for major building systems and infrastructure assets, including recommendation of annual capital expenditures.
- Serve as the executive lead for facility-related capital projects, including vendor selection, budget approval, project scheduling, construction oversight, and project closeout.
- Oversee event conversions and ensure seating, staging, barricades, field protection systems, back-of-house areas, and production infrastructure are installed and removed according to approved event schedules.
- Negotiate, administer, and evaluate service contracts for maintenance providers, engineering consultants, equipment vendors, custodial services, and specialty contractors.
- Partner with Finance, Booking, Events, Security, Guest Experience, and Food & Beverage departments to support operational planning and successful event execution.
- Prepare and present monthly operational updates, budget forecasts, capital project reports, and strategic recommendations to the Assistant General Manager and executive leadership team.
- Perform other duties, projects, and operational initiatives assigned by the Assistant General Manager.
Recommended Executive KPIs
- Facility Readiness Score: 98%+
- Critical System Uptime: 99%+
- Preventive Maintenance Completion Rate: 95%+
- Capital Projects Delivered on Time/On Budget: 90%+
- Safety Incident Rate: Annual reduction target
- Vendor Compliance Score: 95%+
- Client/Promoter Satisfaction: 90%+
- Budget Variance: Within ±3%
- Event Setup Completion: 100% On Time
- Event Settlement Processing: Within 5 Business Days
- Employee Retention (Management Team): 90%+
- Emergency Drill Completion: 2+ annually
Required Qualifications (Job Knowledge, Skills, and Education):
- A minimum education level of a Bachelor of Arts/Science degree. Advance degree preferred.
- A minimum of 10 years related work experience in live entertainment production.
- Demonstrated leadership skills with the ability to coach, mentor, and motivate a diverse workforce.
- Ability to work evenings, weekends, holidays, and variable schedules.
- Knowledge of Federal and state OSHA regulations.
- Knowledge of safety practices, including first aid and all applicable safety standards for public facilities.
- Working knowledge of retractable seating and temporary stage deck systems.
- Solid accounting and financial skills.
