Vice President, Product and Solutions Engineering

Accountabilities:

• Product Strategy and Portfolio Ownership:

  • Define and own the product strategy and roadmap for a portfolio of banking and fintech solutions, identifying target customer segments, recurring market needs, and opportunities for differentiation.

  • Determine which solutions to develop, package, evolve, or retire based on customer demand, market evidence, commercial potential, and platform capabilities.

  • Design complete financial product propositions for individual institutions, including customer value proposition, program structure, commercial economics, compliance responsibilities, and operating model.

  • Establish clear allocation of responsibilities across banks, fintechs, and program partners for onboarding, underwriting, monitoring, disputes, and reporting, documenting arrangements in a form suitable for formal compliance approval.

  • Develop business cases alongside technical designs, covering unit economics, fees, reserves, and other financial considerations.

  • Turn repeated customer engagements into standardized, reusable solutions with defined scope, pricing logic, positioning, launch requirements, roadmaps, and adoption measures.

  • Use customer discovery, product usage, and win/loss analysis to translate market feedback into product requirements and recommendations for platform roadmap owners.

  • Platform Expertise and Technical Architecture:

    • Develop hands-on expertise across the full banking technology stack, including credit, debit, and prepaid issuing; core banking; lending; payments; fraud; and agentic AI.

    • Build a detailed understanding of platform modules, APIs, low-code extension capabilities, events, data models, and deployment approaches.

    • Lead technical discovery within complex institutional technology environments to identify business problems and define the most effective solution.

    • Design target architectures and integration approaches that work with existing core banking, ledger, data, and channel systems.

    • Define clear implementation scope, sequencing, and coexistence strategies, including what should migrate first, what should operate in parallel, and what can be decommissioned.

    • Develop product-by-product conversion paths for institutions and programs with existing customer portfolios, working closely with delivery teams to establish feasible migration plans.

    • Demos, Proofs of Concept, and Enterprise Evaluation:

      • Build and maintain demonstration environments across credit, prepaid, and debit solutions, covering both new programs and existing-book conversions.

      • Demonstrate realistic customer workflows and lead proofs of concept and competitive evaluations against criteria developed with prospective customers.

      • Own technical responses to RFPs and RFIs, security questionnaires, and vendor due diligence requests.

      • Defend proposed architectures and solutions throughout institutional architecture reviews, security assessments, and procurement processes.

      • Address sponsor bank oversight requirements through transparent program monitoring, on-demand ledger-level access, event-based auditability, and timely delivery of complete program files.

      • Market Development and Strategic Partnerships:

        • Serve as a senior technical and product counterpart to institutional buyers throughout evaluation, integration design, and launch.

        • Develop sponsor banks and fintech platforms into repeatable distribution and partnership channels.

        • Maintain a structured view of the competitive landscape, assessing legacy full-stack providers, modern platforms built on older cores, newer providers with limited revolving credit experience, and program managers with capital.

        • Partner with Marketing on market positioning, customer case studies, and solution messaging.

        • Represent the organization at relevant industry events and forums, strengthening market credibility and visibility.

        • Cross-Functional Leadership and Performance:

          • Work closely with engineering and product management teams to translate customer needs into actionable requirements and influence platform priorities.

          • Mentor engineers and product managers, providing direction and technical-commercial guidance despite starting without a dedicated team.

          • Build reusable solution assets, including reference architectures, demonstration environments, objection-handling materials, and sales enablement resources.

          • Establish measurable outcomes for solution adoption, technical evaluation success, commercial performance, and product delivery.

          • Key Performance Indicators:

            • Establish an agreed strategy and roadmap for the solutions portfolio, supported by customer evidence and win/loss analysis.

            • Deliver at least three packaged solutions for recurring institutional needs, each with documented scope, compliance model, economics, pricing, and launch path.

            • Build a library of demos, reference architectures, and objection-handling resources that sales teams can use independently across credit, prepaid, and debit solutions.

            • Ensure product requirements are linked to specific customer opportunities, translated into actionable platform plans, and advanced through delivery.

            • Develop at least one banking service provider or sponsor bank partner capable of positioning and demonstrating the solutions independently.

            • Contribute to qualified institutional technical evaluations, successful proofs of concept, RFP opportunities, and shortlist inclusion.

            • Support the achievement of at least one seven-figure annual recurring revenue contract, backed by a technically qualified pipeline.

            • Bring at least one program live using a solution designed by the role.

            • Complete at least one existing-book conversion from initial technical engagement through a signed decision.

            • Secure at least one institutional customer reference willing to engage with other banks' technical teams.

            Requirements:

            • Professional Experience:

              • At least 15 years of experience across technology and commercial roles, combining several disciplines such as engineering, product management, solutions engineering, and customer success within banking or fintech.

              • Demonstrated ownership of a product or solution portfolio spanning strategy, roadmap development, packaging, pricing, and launch.

              • Experience defining or launching financial products with a bank, sponsor bank, fintech, or payments company, from compliance review through live customer deployment.

              • Proven experience selling or building technology for US banks, credit unions, fintechs, program managers, or sponsor banks.

              • Experience guiding enterprise deals through architecture reviews, security assessments, procurement, and vendor due diligence.

              • Working knowledge of sponsor bank oversight and third-party risk requirements.

              • Banking and Financial Product Expertise:

                • Hands-on experience with card issuing and processing; strong credit card expertise is particularly important.

                • Understanding of revolving balances, interest and fee structures, delinquency management, and the underlying ledger.

                • Technical or product experience across at least two additional areas among core banking, deposits, payments, cards, lending, and digital banking.

                • Ability to understand bank-fintech operating arrangements, compliance obligations, and financial economics.

                • Familiarity with interest, fees, interchange, reserves, and other commercial components of banking and payments products.

                • Product and Commercial Judgment:

                  • Ability to distinguish between customer-specific requirements and opportunities for repeatable, scalable solutions.

                  • Strong judgment in deciding what to build, package for broader adoption, or decline, and the ability to communicate those decisions effectively to customers.

                  • Ability to translate buyer feedback, competitive intelligence, and win/loss evidence into product positioning, pricing, and roadmap priorities.

                  • Experience developing business cases that connect technical design with commercial viability and customer value.

                  • Technical and Architectural Capabilities:

                    • Broad technical understanding of banking platforms, APIs, integrations, data models, and system architecture.

                    • Ability to combine capabilities from multiple platforms into a coherent solution for complex institutional environments.

                    • Strong architectural judgment, including target-state design, integration planning, migration sequencing, and coexistence strategies.

                    • Confidence presenting and defending architecture decisions with institutional technical leaders and engineering teams.

                    • Leadership and Communication:

                      • Executive presence and the ability to communicate effectively with bank leadership, board-level stakeholders, founders, and investors.

                      • Ability to move comfortably between strategic commercial discussions and detailed technical conversations with engineers.

                      • Strong ownership mindset and the ability to operate effectively in a 0-to-1 environment without an established team.

                      • Ability to influence platform teams, build alignment, and secure support through clear evidence and business cases.

                      • Experience mentoring product managers, engineers, or solutions professionals.

                      • Preferred Qualifications:

                        • Previous leadership of a product or solutions engineering function at a sponsor bank, bank-fintech platform, or payments company.

                        • Experience managing core banking migration within a live financial institution.

                        • Technical degree or equivalent technical education.

                        • Location:

                          • Remote position based on the US East Coast.

                          Benefits:

                          • Remote working arrangement.

                          • Opportunity to shape and own a strategic portfolio of banking and fintech solutions.

                          • Significant influence over product strategy, platform priorities, and commercial solution development.

                          • Hands-on exposure to a broad technology stack spanning issuing, payments, lending, core banking, fraud, digital banking, and agentic AI.

                          • Opportunity to build repeatable solutions and strategic partnerships in a growing banking technology environment.

                          • Collaboration with global teams across the United States, Middle East, and Asia.

                          • Opportunity to work alongside a large technology-focused organization and contribute to complex financial technology initiatives.