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Charlotte, NC - SouthPark Mall Belk, United States of America
Onsite
What you will do
Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
Serve as a visible presence in designated areas of responsibility to deter potential theft and maintain a secure environment.
Observe customer behaviors and identify activities that may indicate potential theft.
Effectively communicate customer concerns, suspicious behaviors, or potential security issues to store leadership promptly.
Collaborate with store leaders and associates to protect store assets and uphold safety standards.
Support store operations by maintaining a clean, organized, and welcoming environment.
Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting focus based on business needs.
Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution.
Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
Skills and Abilities
Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to use data and guidance to support timely and effective decisions.
Ability to take ownership of assigned tasks and contribute to store success.
Communicate with excellence.
Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.