Voice and Network IT Project Manager (Local / Hybrid)

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization:

VUMC IT PMO Voice and Network

Job Summary:

This IT Project Manager role is part of the VUMC IT PMO Infrastructure & Audit, Voice and Network department and will be involved in a wide variety of telephony, networking and other infrastructure related projects. Responsible for coordinating activities of the project team under occasional guidance. Identifies appropriate resources needed and develops schedules to ensure timely completion of project. Coordinates the activities of the team by becoming familiar with system scope and project objectives, as well as the role and function of each team member. Implements small development projects or components of large projects. Ability to solve medium to complex problems.

Note: This role is a remote position, but many projects will require some weekend, overnight and off business hour work, and could require traveling on-site to VUMC’s regional hospitals and clinics in Tennessee and surrounding states as needed. For this reason, we strongly prefer candidates that live in and around the Nashville metropolitan area.

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KEY RESPONSIBILITIES
• Coordinates and oversees all phases of the project.
• Ensure timely completion of tasks in line with project objectives.
• Provide customers and leadership support through project management.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

REQUIREMENTS

• Experience with Voice and Network technology projects (preferred)

• Experience in a healthcare environment (preferred)

• PMP certification preferred or the ability to obtain your PMP certification

TECHNICAL CAPABILITIES
• Project Coordination (Intermediate): Performs project tracking and reporting relative to task completion dates, dependency effects, problem anticipation, schedule conflicts, and assignment to appropriate staff for resolution. Manages prioritization procedures for changing scope [i.e., change management] and project acceptance procedures. Measures progress toward goals and revises project objectives and documents applying change control procedures. Assumes responsibility [as appropriate] for resolving issues and seeing work through to successful completion. Provides training to project managers and others on project related templates and toolsets. Develops methods to measure customer satisfaction and obtains feedback at critical milestones and at project completion to ensure project efforts meet customer expectations.
• Project Planning (Intermediate): Demonstrates ability to forecast complex resource needs, identify and break work down into discrete and measurable tasks, set priorities, define dependencies, schedule activities, prepare acceptance criteria and organize work for one or more large projects. Plans for and anticipates events outside of immediate responsibility. Anticipates problems and obstacles before they arise. Sets priorities with a proper sense of urgency and importance. Develops creative ideas and takes innovative action to achieve planned goals and objectives. Is proficient in the use of project management tools.
• Project Communications (Intermediate): Demonstrates mastery of project communications in practical applications of a difficult nature. Effectively transmits technical and business ideas and information to others, including non-technical audiences. Shares knowledge, ideas and information openly, and effectively sells new ideas and influences others. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering project communications without requiring support and instruction from others.
• Project Issues Management (Intermediate): Demonstrates mastery of Issues Management in practical applications of a difficult nature. Adept at identifying issues before they become problems and assigning those issues to the right people at the right time. Possesses sufficient knowledge, training, and experience to be capable of successfully managing internal project issues without requiring support and instruction from others. Able to anticipate and resolve unplanned project issues as they arise.

About the Department:

VUMC IT

VUMC IT provides hardware, software and service solutions for the entire Medical Center. With over 40,000 workstations in the Medical Center, our teams can assist not only with hardware support, but also software and application support and services to enhance security and protection of your information. 

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members.

Core Capabilities :

Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

2 years

Education:

Bachelor's

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.  EOE/Vets/Disabled.