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New York, New York, United States
Onsite
DonorsChoose is an education nonprofit ensuring every US public school student has the classroom resources they need to learn, grow, and thrive.
Founded by a teacher in 2000, DonorsChoose connects educators with a nationwide community of supporters who believe investing in students today will transform tomorrow. Educators request the materials they know their students need, and donors can choose the classroom, community, or cause they want to support. Since our founding, donors have supported 90% of US public schools. Every request is vetted, resources are delivered to classrooms, and donors can see the impact of their support through transparent reporting and updates from students and teachers. Raising $1.9 billion for classrooms, DonorsChoose has earned top ratings from Charity Navigator, GuideStar, and CharityWatch for its transparency, trust, and impact. Our dedicated team works from across the United States to turn resources into opportunities for students and teachers.
The Content Operations team has a front-row seat to the most compelling classroom-generated content on our site. We review all incoming project requests, and help deliver the final touch to funded projects to donors: the donor thank-you “package.” When donors give to a project on our site, they receive direct follow-up from the classroom, including a letter, photos of the project in-action, and handwritten student thank-yous.
Our goal is to guide, approve, and leverage this content to deliver a personal experience that inspires donor and partner loyalty.
The Volunteer Coordinator is responsible for supporting key aspects of our NYC-based Gratitude volunteer program.
Donors who give above a certain threshold can opt in to receive physical thank-you notes from students, which are physically mailed to our NYC offices for review by our team of local in-person volunteers.
That’s when the Volunteer Coordinator and their team and your team (including dozens of in-person Gratitude volunteers) comes in! The Volunteer Coordinator plays a pivotal role in ensuring that our volunteers feel supported, and that student thank yous are successfully and speedily reviewed so that eager donors can receive their notes as quickly as possible!
This position may be a fit for you if:
The compensation for this role is $23.08 per hour. This is a non-exempt role and is eligible for overtime pay under the provisions of the Fair Labor Standards Act.
Once employees are hired, everyone at DonorsChoose is eligible to receive annual performance-based raises as they grow in their role. We are open to a variety of experiences, and recognize that the person we hire may be less experienced or more senior than this job description as posted. If you don’t check every box listed here, or you know you’d bring additional experience to the table, we hope you’ll submit your application.
In addition, we offer full-time staff 25 paid vacation days per year and 11 paid holidays, a rich employer-paid individual and family health plan, a matching 401(k) plan (up to 5% of base salary), annual professional development stipend, and casual and flexible work environment. To learn more about what it is like to work for DonorsChoose, visit our careers page.
DonorsChoose participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization.
An important note on communications: All messages from our hiring team will come from an official @donorschoose.org email address. If you ever receive a message about a role with us from a different domain, it’s not from us, and you should not reply or click on any links. We care deeply about your time, your privacy, and your experience—thank you for your interest in joining the DonorsChoose mission!
EQUITY
Combating systemic inequity is crucial to a brighter future for all. This reality fuels our ambitions and drives us to persevere.
INGENUITY
Complex problems require innovative solutions. We dream big, get creative, roll up our sleeves, and take action. We believe the best products can change the world.
HUMANITY
People are the heart of our team and the communities we serve. Our compassion informs our goals and how we work together to achieve them.
INTEGRITY
We strive to do right. We’re up-front about the facts. We boldly learn and grow from mistakes.
LEARNING
Education is the beating heart of our organization, inside and out. We’re curious. We listen. We know we don’t know everything.
GRATITUDE
We begin and end with thanks. We take joy in our mission, our communities, and each other.
Please submit your resume and answer the application questions online. Since we’re trying to get to know you through our hiring process, we ask that you please refrain from using AI writing tools to craft your response to our application questions. A cover letter is optional and may be addressed to Alexis Medina, Manager, Content Operations.
A Final Note
The DonorsChoose team works toward a nation where students in every community have the resources needed for an excellent education. To do this we hire and support a diverse team of the best and the brightest talent available because it makes us more effective, high-performing, creative and resilient.
If you are passionate about our mission, highly skilled in your field, and looking for a place where you can bring all of yourself to work, we want you.
