Job Description

Purpose of the role

To provide operating and administrative support to senior leaders, simultaneously shaping and executing long-term strategic change, whilst helping to navigate complex challenges in the performance of their roles

Accountabilities

• Implementation of Target Operating Model, business development, and financial and non-financial resource allocation, providing strategic insight and thought leadership.
• Strategic support to and oversight of demand pipeline and the book of work, including assistance in the development and execution of strategic initiatives, projects, research, and analysis to support decision-making.
• Support to and guidance for operational efficiency and colleague/customer/client experience within the organisation, including the identification of areas for improvement, streamlining of processes, and implementation of best practices to enhance productivity, effectiveness and experience.
• Management of of people plan, talent development and succession planning including the identification of high-potential employees, provision of mentorship and guidance, and support to leadership development and diversity initiatives.
• Communication with internal and external stakeholders, management of communication channels and ensuring effective coordination across different departments and teams.
• Participation in compliance activities such as SMR and other regulatory registrations/certifications, as well as support for crisis management and risk mitigation, including the development of contingency plans, coordination of responses to emergencies, and business continuity.
• Management of all organisational/team requirements relating to technology, real estate, people and communications in conjunction with relevant partners across the firm.
• Enablement of oversight of risk management and compliance with internal and external requirements, including internal Governance on critical control activities in partnership with the CCO team, such as Records Inventory and RCSAs.
• Cost control and workforce management of the Business/Function, including involvement in financial analysis and planning, forecasting, and monitoring of financial performance against targets.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Joining in as “VP - Business Management UKCB”, The UK Corporate Bank (UKCB) CEO Office supports the UKCB Chief Executive Officer and UKCB Chief of Staff. The team is responsible for planning and overseeing the CEO’s internal and external engagement, ensuring the CEO is appropriately briefed and that their priorities are understood and delivered. The CEO Office is also responsible for executive governance, communications and special projects.

Overall purpose of role

The role holder will support and lead the effective running of the UKCB CEO Office, overseeing executive governance, accelerating delivery of strategic objectives and supporting high-priority and ad-hoc initiatives. The role will act as a senior partner to the UKCB Chief of Staff and CEO Office Director, providing insight, constructive challenge and recommendations to support executive decision-making. The role will also provide leadership across the wider Chief of Staff Office and strengthen adherence to Barclays’ Consistently Excellent standard.

Key Accountabilities

• Lead effective Executive Governance across the UKCB CEO Office, ensuring Group ExCo and UKCB ExCo agendas are aligned to strategic priorities and connected across governance forums.

• Maintain an integrated view of UKCB CEO Office priorities, performance, risks and dependencies, ensuring senior leaders are focused on the most important outcomes and issues requiring attention.

• Provide advice, insight and constructive challenge to the UKCB Chief of Staff and CEO Office Director, translating complex information into clear choices and recommendations.

• Oversee CEO Office priority plans, executive materials and management information, ensuring appropriate quality, accuracy, ownership and timely delivery.

• Lead strategic and ad-hoc priorities on behalf of the UKCB Chief of Staff and CEO Office Director, mobilising stakeholders, resolving barriers and driving actions through to completion.

• Drive stronger information and insight sharing across the CEO Office and wider Chief of Staff Office, evolving performance measures and KPIs where required.

• Lead improvements to CEO Office operating processes, policies and procedures, simplifying ways of working and strengthening governance, controls and delivery discipline.

• Provide leadership and quality oversight to colleagues supporting CEO Office priorities, establishing high standards for analysis, communication and execution.

Stakeholder Management and Leadership

The role holder will act as a senior and trusted partner to the UKCB Chief of Staff, CEO Office Director and other senior leaders. They will work across the UKCB CEO Office, wider Chief of Staff Office, Business Management teams and relevant Group functions, building strong relationships, influencing across reporting lines and aligning stakeholders around shared priorities and outcomes.

Decision-making and Problem Solving

The role holder will gather, assess and interpret complex information from across UKCB, identifying material issues, risks and competing priorities. They will exercise independent judgement, constructively challenge senior stakeholders and provide clear recommendations to support executive decision-making. They will be expected to operate effectively in ambiguity, resolve delivery barriers and determine when matters require senior escalation.

Essential Skills/Basic Qualifications:

• Track record of supporting senior executives and managing sensitive, confidential and high-profile matters with appropriate discretion.

• Proven experience leading complex, cross-functional priorities and delivering outcomes through stakeholders outside the direct reporting line.

• Executive governance experience, including the preparation and review of ExCo, Board or senior Committee materials.

• Excellent written, verbal and stakeholder-management skills, with the confidence to influence and constructively challenge at senior levels.

• Ability to synthesise complex financial, business and management information into clear insights, choices and recommendations.

• Strong judgement, organisational discipline and ability to manage competing priorities under demanding timeframes.

• Experience providing leadership, coaching and quality oversight to colleagues or project teams.

Desirable skills/Preferred Qualifications:

• Experience analysing, Board and Committee papers, financial and business MI and identifying implications for senior leadership.

• Experience in Corporate Banking, financial services, management consulting, strategy or large-scale transformation.

• Experience of horizon scanning and identifying emerging strategic, regulatory or business issues.

• Ability to develop business cases, strategic options and executive-level recommendations.

• Experience improving governance, operating processes and management information through simplification, automation or analytics.

• Postgraduate qualification, MBA or equivalent relevant professional experience.

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role will be based out of Gurugram.