VP, IRM Business Strategy and Growth

Position Summary

As a member of the professional staff, contributes a high level of specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Global Technology, Resort Operations, Marketing & Sales etc.) area to support department and/or function objectives. Generally, works with considerable independence, developing operating plans and related operational processes for own department and monitoring the flow of work between own department and others in alignment with broader business objectives, selecting and developing effective managers and work teams, and managing own organization through reliable systems and processes.

The Vice President, IRM Business Strategy and Innovation (the ”VP”) is responsible for leading strategic business initiatives that improve financial performance, operational effectiveness, product integration, and organizational capability.  This position will initially focus on transforming Inventory and Revenue Management (IRM) through business strategy, operating model improvements, product and capability integration, and technology enabled business solutions.

The VP will translate strategic priorities into actionable business plans, lead cross functional execution, and deliver measurable improvements in revenue performance, inventory utilization, productivity, and operational efficiency. The position will partner with executive and functional leaders to develop scalable business capabilities that support the Company's growth, strengthen the Owner and guest experience, and enable associates to deliver on business objectives.

The position will establish and prioritize its transformation portfolio in partnership with the Chief Revenue Officer, with scope, resources, and performance objectives aligned to business priorities and evolving enterprise needs.

The VP will report directly to the Chief Revenue Management Officer, and will be based at MVW's Headquarters in Orlando, Florida with travel as necessary to meet business objectives. 

Expected Contributions

Business Strategy and Transformation

• Develop and execute strategic business initiatives that improve revenue performance, inventory productivity, operational effectiveness, and enterprise value.
• Translate executive priorities into business strategies, transformation roadmaps, business cases, and implementation plans with defined performance objectives.
• Lead assigned strategic initiatives from business planning through execution, aligning cross functional leaders, resources, and accountability to deliver agreed business outcomes.
• Identify opportunities to extend successful transformation capabilities beyond Inventory and Revenue Management into broader business functions and enterprise initiatives.
• Establish appropriate governance, performance measures, and executive reporting to monitor strategic execution, manage risks, and support decision making.
• Identify, evaluate, and develop strategic partnerships with external organizations, product providers, and business solution partners to expand capabilities, support strategic growth, and deliver measurable business value.

Operational Excellence and Business Performance

• Lead business process and operating model improvements that simplify operations, eliminate inefficiencies, improve productivity, and strengthen financial performance.
• Assess workflows, organizational practices, and resource utilization to identify opportunities for standardization, automation, cost reduction, and improved business performance.
• Develop scalable operating frameworks that strengthen coordination across Inventory and Revenue Management, Operations, Product, Technology, and Commercial functions.
• Apply continuous improvement methodologies, including Lean, Six Sigma, and change management, to improve process effectiveness and sustain results.
• Establish operational improvement plans with defined baselines, performance targets, financial impact assessments, and accountability for results.
• Monitor business performance and lead corrective actions to address performance gaps, improve resource utilization, and sustain operational improvements.

Product Strategy and Integration

• Lead business strategy and cross functional execution for product development, product enhancements, and enterprise product integration initiatives.
• Identify opportunities to develop new products, capabilities, and business solutions that improve inventory utilization, revenue generation, customer value, and operational performance.
• Partner with Product, Technology, Commercial, and Operations leaders to translate business needs and market opportunities into product strategies and implementation roadmaps.
• Evaluate customer and market opportunities, value propositions, revenue potential, investment requirements, and expected financial contribution to inform product development decisions.
• Drive integration of product capabilities, business processes, and operational systems to support scalable growth and a consistent Owner and guest experience.
• Evaluate product performance, adoption, financial contribution, and operational impact to identify opportunities for optimization and expansion.

AI Enabled Business Transformation and Innovation

• Identify and prioritize opportunities to leverage artificial intelligence, advanced analytics, and intelligent automation to improve business performance, operational efficiency, and decision making.
• Lead business strategy, process redesign, and organizational implementation of AI enabled capabilities in partnership with IT, Technology, and Data teams.
• Translate business needs into use cases, business requirements, implementation roadmaps, and measurable performance objectives.
• Develop business cases that quantify expected financial contribution, productivity improvements, implementation requirements, and return on investment.
• Champion business applications such as forecasting, inventory optimization, workflow efficiency, product integration, and decision support.
• Identify and evaluate AI, analytics, automation, and technology solution providers. Develop business cases and strategic partnerships that accelerate transformation, enhance business capabilities, and deliver measurable value.
• Drive leadership alignment, associate readiness, and adoption of AI enabled business solutions while establishing measures to evaluate sustained business value.

Systems Implementation and Business Capability Integration

• Serve as the business executive accountable for strategic objectives, business requirements, process design, business readiness, and value realization for designated enterprise systems implementations and business capability integrations.
• Establish business priorities, investment recommendations, implementation success criteria, and value realization plans in partnership with IT, Technology, and Data leadership.
• Oversee business process design, requirements prioritization, stakeholder alignment, testing, implementation readiness, training, and post implementation optimization.
• Ensure business leaders and functional stakeholders are accountable for adoption, process changes, and realization of expected operational and financial benefits.
• Establish implementation governance, milestone accountability, risk management, and executive reporting for strategic initiatives.
• Ensure systems and business capabilities deliver measurable improvements in business performance, associate adoption, operational efficiency, and financial outcomes.

Leadership Development and Organizational Capability

• Develop leadership and organizational capabilities that support business strategy, operational excellence, product integration, and transformation.
• Align leadership development and capability building initiatives with strategic business priorities, identified performance gaps, and transformation requirements.
• Build organizational readiness by developing leaders who can translate strategy into execution, lead cross functional initiatives, manage change, and sustain business improvements.
• Partner with executive and functional leaders to assess leadership capability, identify critical talent and succession needs, and strengthen organizational capacity for future growth.
• Coach leaders and cross functional teams through organizational change, process transformation, and adoption of new business capabilities.
• Foster a culture of accountability, collaboration, continuous improvement, and associate development consistent with the Company's Caring Culture and Better Together values.

Executive Partnership and Financial Accountability

• Serve as a strategic business partner to the Chief Revenue Officer on business transformation, operational performance, product integration, and strategic growth.
• Partner with the Chief Revenue Officer and Finance leadership to evaluate financial performance, investment opportunities, resource allocation, and strategic priorities.
• Lead the development and evaluation of strategic business cases, including financial projections, resource requirements, investment tradeoffs, risks, and expected business value.
• Establish and monitor business performance indicators, including revenue contribution, inventory productivity, operational cost, productivity gains, and transformation value realization.
• Lead executive business reviews to assess performance against strategic objectives, financial commitments, operational targets, and transformation outcomes.
• Provide executive recommendations on business performance, strategic investments, operating model improvements, and opportunities to scale successful business capabilities.
• Drive cross functional alignment and accountability to ensure strategic initiatives deliver measurable and sustainable business outcomes.

General Department Operations

• With a general planning horizon of 0 – 3 years, sets direction for area(s) of responsibility to achieve desired goals in alignment with function and/or discipline strategy.
• Leveraging knowledge and experience in area of expertise:
  • identifies and implements improvements to business processes.
  • evaluates alternatives and makes judgements on a full range of business issues.
  • provides ongoing advice and guidance to the business concerning issues related to area of specialty.
• Manages large and/or multiple departments, processes and/or projects that have a broader function and/or discipline impact. Generally, influences work of cross-functional or extended teams.
• Makes department/multi-department resource decisions that have a financial impact as well as an impact on meeting discipline and/or business goals.
• Works to enhance the organization’s capabilities through effective staffing and development of others by:
  • developing recruiting strategies based on evolving needs and profile of the business.
  • using appropriate MVW interviewing tools to hire the best managers available from inside or outside.
  • setting and maintaining high standards for team and individual performance.
  • providing timely coaching and feedback.
  • making and rewarding distinctions in performance.
• Assists senior management in achieving business results by:
  • contributing to the development of long-term function and/or discipline strategy.
  • sharing relevant information to help others understand and support business objectives.
  • achieving results against budget within scope of responsibility. 
  • building relationships across the organization to align own technical area with broader organization direction and facilitate own function and discipline goals.
  • contributing on a regular basis to operating efficiencies by recommending new and creative business management techniques.
  • removing barriers to achieve greater performance.
• Readily critiques own behavior to acknowledge mistakes and improve future leadership performance and acts independently to improve and increase skills and knowledge.
• Performs other duties as appropriate.

Success Measures

Performance will be evaluated based on achievement of agreed strategic, financial, operational, and organizational objectives, including:

• Improved inventory utilization and revenue performance.
• Increased operational efficiency and productivity.
• Measurable cost savings and financial contribution.
• Successful product development and integration.
• Successful implementation and adoption of systems and business capabilities.
• Measurable business value from AI enabled innovation.
• Improved leadership capability and organizational effectiveness.
• Successful execution of strategic transformation initiatives and sustained business performance improvements.
• Scalable operating models and business capabilities that support future growth and enterprise transformation.

Candidate Profile

Education:

• Bachelor's degree in Business Administration, Operations, Finance, Strategy, or a related field, or an equivalent combination of education and progressively responsible professional experience in business strategy, operational leadership, business transformation, or related functions.

Experience:

• Minimum of 12-15 years of leadership experience in business strategy, operational excellence, business transformation, commercial operations, product integration, or related enterprise functions.
• Minimum of ten years professional work experience in timeshare would be an advantage.
• Demonstrated success leading complex cross functional initiatives and delivering measurable financial and operational improvements.
• Experience developing business strategies, implementing operating models, and driving organizational change.
• Proven ability to lead product integration, systems implementation, process optimization, and technology enabled business transformation.
• Strong financial acumen, strategic planning, executive communication, and stakeholder management capabilities.
• Experience developing leaders, building organizational capabilities, and leading change across business functions.
• Familiarity with AI enabled business applications, advanced analytics, intelligent automation, and enterprise technology implementation.
• Demonstrated ability to translate business strategy into scalable operating models, implementation roadmaps, and measurable business outcomes.
• Advanced proficiency in Microsoft Suite applications including Access and Excel.

Skills/Attributes

• Highly developed and effective verbal and written communication skills
• Ability to explain complex ideas clearly and concisely in a manner appropriate to the audience
• Conceptual thinker.
• Demonstrated ability to influence vertically and horizontally.
• Must be a strong leader as well as a team player.
• Able to work collaboratively with MVW leaders in all disciplines.
• Proven ability to develop and maintain effective relationships with a broad group of stakeholders in order to build trust and influence key decisions.
• Proven ability to challenge organizational norms and accepted thinking to improve effectiveness.
• Possess an exceptional work ethic, detail-oriented and be competitive in a self-directed environment.
• Must have a positive attitude and be energetic.
• Must have integrity; be confident and trustworthy with a genuine concern to balance both the company and the customer needs.
• Eager to take action on input and direction from supervisor and/or marketing and sales management teams.
• Ability to travel 20-35%.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.