VP of Security & Infrastructure

This role unites Security and Infrastructure under a single organizational mandate to ensure security practices align directly with rapid engineering execution and platform scalability. Flo Health protects the data of over 80 million monthly active users, holding ISO 27001 and ISO 27701 certifications alongside privacy-first features such as Anonymous Mode. The VP of Security & Infrastructure is accountable for maintaining and elevating these security, privacy, and architectural standards across the organization. We are building organisation where secure is the default path and the fast path.

Core Ownership & Responsibilities

1. Security Strategy & Governance

• Security Stategy and Roadmap: Develop, evolve and communicate Flo’s security strategy and roadmap, promoting strong shared security ownership culture.
• Security Programme: Oversee all aspects of Flo’s security programme, risk management, security architecture, product security, and security operations, including embedded security engineering functions. 
• Data Protection & Governance: Define and enforce standards for storing, protecting, and deleting personal and health data across production systems, analytics warehouses, AI model training sets, backups, and search indexes.
• Regulatory & Compliance Engineering: Deliver and oversee the performance of technical controls, automated evidence extraction, and ongoing compliance for ISO 27001, ISO 27701, SOC 2 Type 2, HIPAA, EU AI Act, and Cyber Resilience Act.
• Third-Party & Supply-Chain Risk: Establish evaluation criteria and ongoing governance controls for vendors, SDKs, and external partners accessing internal environments or data.
• Vulnerability Management: Oversee the management life cycle of code, third party and platform vulnerabilities, ensuring remediation paths are transparent, risk-based, and tracked to closure.
• Security Operations & Incident Response: Oversee detection engineering, continuous threat monitoring, and serve as the accountable executive for major incident escalations.

2. Platform & Infrastructure Engineering

• Cloud & Developer Infrastructure: Own GCP and AWS multi-account architecture, Kubernetes, Terraform, and developer platform delivery to drive down lead times and change failure rates.

Secure SDLC: embed technical security requirements across the development lifecycle, optimising automated security controls within CI/CD pipelines, and ensuring well informed platform and product security architecture decisions drive strong protection, resilience and scalability.

• Corporate IT & Access Controls: Manage IT service provision, including identity, hardware devices, collaboration tools and joiner-mover-leaver lifecycle workflows through automated, self-service access controls.

3. User Identity & AI Security

• Product Identity & Access Management: Direct cross-functional roadmaps for user facing security services and account safety, including authentication, sessions management, and cryptography,while balancing conversion metrics with security controls.
• AI & Machine Actor Security: Establish governance, scoping, permissioning, appropriate security guardrails and auditing for AI-assisted engineering agents and consumer-facing AI features.

4. External Trust and Transparency

• Advocate for Security In FemTech: Set and continually raisethe bar as market leader, executing transparent and proactive external communications and raising Flo's security profile through external events and industry engagement.

Key Qualifications & Technical Requirements

• Leadership Experience: Proven track record of managing combined or parallel Security and Production Infrastructure functions at consumer scale (tens of millions of active users).
• Product Integration: Demonstrated experience partnering with Product, Design, and Mobile/Backend Engineering teams to ship user-facing features to roadmap.
• Audit Track Record: Successful execution and ongoing maintenance of ISO 27001, SOC 2, HIPAA, or equivalent certification frameworks through external audits.
• Data Privacy Systems: Deep technical experience implementing GDPR, automated data deletion, retention policies, DPIAs, and cross-border transfer controls programmatically.
• AI Governance & Security: Practical implementation experience securing AI models, autonomous code/development agents, and automated permission/audit systems.
• Preferred Qualifications: Experience with consumer sign-in optimization, health/biometric data protection, in-house offensive security engineering, and mobile platform security.