At SCP Health, what you do matters
As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.
Why you will love working here:
- Strong track record of providing excellent work/life balance.
- Comprehensive benefits package and competitive compensation.
- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.
SERVICE DELIVERY
- Seek to build and maintain consensus, alignment, and focus on priorities and objectives within and across service delivery teams with client satisfaction and retention as the chief measurements of success.
- Exhibit/deliver timely, thorough, consistent, clear, and effective communication to all internal Company stakeholders and employees as well as providers, medical directors, and client representatives.
- Provide direction, guidance, and influence over designated field ops personnel.
- Build and lead a high-performance workplace culture that contributes to a high level of employee satisfaction, employee retention, and productivity.
- Accountable for the delivery of practice management services consistent with our contractual obligations as established with hospital clients and providers.
- Establish and execute on shared goals and related strategic priorities with EM and HM client service teams, Staffing Operations, Value-based services, and Central Office departments.
- Develop and maintain highly effective and collaborative partnership relationships with key client representatives and industry leaders.
- Ensure the delivery of consistent, timely, and effective practice productivity improvement initiatives.
- Diligent oversight, direction, and leadership on the new client on-boarding process.
- Responsible to work collaboratively and effectively with Physician leadership counterparts (along with other department representatives) to develop, deploy, and maintain training, mentorship, and leadership development programs enough to ensure a high level of performance and retention of our appointed practice Medical Directors.
- Responsible to contribute to the effective operation of Recruiting, Scheduling, and Credentialing personnel, systems, and processes.
BUSINESS
- Accountable for the achievement of revenue, expense, and margin targets in compliance with budget constraints and/or in response to unanticipated revenue and gross margin shortfalls.
- Ensure that where SCP EM, HM, and ICU practices co-exist at a single hospital location, ALL materially significant issues, opportunities, threats, or initiatives are well-communicated, with action plans designed and implemented with and through the effective collaboration of all stakeholders.
- Responsible to ensure that the practice is functioning with the necessary resources, priorities, and action plans to favorably influence the client’s perceived value of SCP.
- Responsibility to identify, drive, and lead the introduction and deployment of new eHealth solutions in our practices with an ROI measurement attached to one or more of the following: Cost reduction/avoidance, provider satisfaction, patient care enhancement, or client satisfaction.
- Contribute to growth strategy development and provide significant leadership influence on and contributions to sales target identification and pursuit.
- Ensure optimal and appropriate use of Company technology resources and be accountable for the quality and integrity of Group data entered into systems.
- Ensure performance in accordance with all established legal and compliance standards.
PERFOMANCE MEASURES
Service line meets/exceeds goals or targets associated with:
- Gross Margin generation.
- G&A expense control.
- Cost per RVU.
- Client Satisfaction.
- Contract Retention.
- Flex provider coverage.
- Physician coverage expenses.
- NPPA coverage expenses
- Facility Variance reports.
- Provider Cost as a Percentage of Revenue.
- Additional Pay.
- Client account receivables.
- Timely and accurate completion medical records.
- Patient Satisfaction.
- Value-based services Division including BPCI-A and Post-Acute Care services.
- The effective alignment and achievement of joint measurements with SCP Hospitalist and Intensivist Service lines.
QUALIFICATIONS
Knowledge, Skills, and Abilities:
- Strong and effective leadership and management capabilities.
- Highly efficient and organized.
- Excellent verbal and written communication skills.
- Consistently accountable, responsible, and responsive.
- Able to set priorities and demonstrate sound judgment in handling complex situations.
- Comfortable and effective in building highly trusted working relationships at all levels and with clinicians.
EDUCATION:
- Bachelor’s degree in Healthcare Administration, Business Administration, related field, or equivalent work experience. Master’s degree, preferred.
- Previous clinical or healthcare experience, a plus.
WORK EXPERIENCE/QUALIFICATIONS:
- Minimum five (5) years of demonstrated success in leadership and management in the HealthCare delivery space and/or:
- Executive level responsibility over the operation of multi-site, multi-specialty medical practices a plus:
- Prior extensive responsibility over a P&L in a patient care related business is preferred.
TRAVEL
- Expected for company and departmental meetings, training, events, and conferences with overnight stay sometimes required.
PRIMARY LOCATION:
Pay Range:
This range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations.
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We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources.
Visit our website for further information. https://myscpbenefits.com/
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