WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

The Regional Digital Loans platform team is a high performing unit, playing a vital role in supporting the SMEs by delivering innovative solutions to help business owners realise their ambitions.  We are looking for high potential candidates who will join us to innovate with the changing landscape in SME behaviour, reinforced by technological advances.

The Role

We are looking to hire an experienced Regional Platform Lead to join the Emerging Business Regional Digital Loans platform team.

In this role, you will be responsible for defining and executing product features and enhancements aligned to the regional loans platform vision and roadmap. You will work closely with stakeholders across business and IT to deliver scalable, user-centric capabilities across the loan lifecycle.

1. Platform Strategy, Development, and Innovation

Focus on defining the vision, roadmap, and future-state capabilities of the platform.

• Define and articulate product features aligned to digital loans platform vision and business objectives
• Identify and evaluate AI opportunities across the loan origination journey
• Translate business needs into scalable journeys and capabilities
• Own regional capabilities and platform backlog across markets
• Apply value-led prioritisation aligned to business priorities and delivery timelines
• Drive horizontal journey thinking to simplify processes and policies before technology implementation

2. Platform Business Analysis, Solution Design & Delivery

Focus on requirements, solution design, stakeholder alignment, and execution.

• Lead regional requirements gathering and act as design authority across markets
• Understand local business, credit, operational and regulatory requirements
• Partner with IT on scope, cost, delivery sequence, and architecture considerations
• Work with UX/UI designers to create intuitive customer journeys
• Partner with IT and QA teams to ensure requirements are understood and testable
• Drive regional Customer Experience (CX) sprints and support UAT activities
• Ensure timely delivery of features that meet business and quality objectives

3. Platform Governance, Risk & Change Enablement

Focus on compliance, adoption, and sustainable business outcomes.

• Work with compliance and risk teams to ensure regulatory adherence and responsible AI usage
• Drive change management activities across markets
• Support rollout, training, and business adoption of new capabilities
• Monitor post-release adoption, performance, and user feedback
• Ensure regional and local market requirements are appropriately governed and implemented
  
  

Job Requirements

1. SME Lending & Product Management Expertise

Demonstrates domain knowledge and product ownership capabilities.

• Tertiary education with minimum 10 years of relevant experience
• Experience in product management, project delivery, or digital loan platforms ownership/management; cross-country change management experience is a plus
• Experience in loans product management, SME loans sales, or credit policy/process management
• Familiarity with tools such as JIRA and Confluence

2. Leadership, Stakeholder Management & Change Enablement

Focuses on influencing, alignment, and driving transformation.

• Strong ability to drive change management across regions and the end-to-end loans journey
• Growth mindset with the ability to embrace innovation and drive organisational change
• Good stakeholder management, leadership, and communication skills
• People management experience is an advantage, but not a must
• Self-driven, structured, results-oriented, with a can-do spirit

3. Digital Innovation, AI & Analytical Thinking

Highlights future-focused capabilities and problem-solving strengths.

• Understanding of AI and its applications in lending, with the ability to translate AI capabilities into practical business use cases
• Strong analytical and problem-solving skills, with the ability to assess feasibility and business impact
• Ability to evaluate opportunities, balance trade-offs, and drive value-based decisions
• Comfortable working at the intersection of business, technology, data, and operations

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.