Hybrid (Morristown, NJ) OR Remote (US)
TL;DR
Own the executive relationships behind PerformLine’s largest Enterprise accounts. You’ll be the executive sponsor, own retention and expansion, and turn our next-generation product roadmap into new growth. Each account has a dedicated Client Success Manager for day-to-day work, so you can focus on strategy, C-suite partnerships and complex deals. You’ll report into the SVP, Strategic Accounts.
WHY THIS ROLE
- A book that matters: a select group of our largest, most strategic Enterprise accounts
- Strategic, not tactical: dedicated CSMs handle day-to-day account work, so your time goes to executive relationships and growth
- Influence on the product: your client insight goes straight into a roadmap that is actively being built
- Room to build: help set the strategy and operating rhythm for the function
- Uncapped commission: your earnings scale with the growth you drive
WHAT YOU’LL DO
Strategize
- Partner with the SVP, Strategic Accounts to set the strategy and coverage model for your book
- Set the operating rhythm for account planning, forecasting, and executive reviews
- Serve as executive sponsor for our most important client relationships
- Mentor peers and share your expertise across the team
Own
- Own the retention and expansion number for your book, including gross and net revenue retention
- Own revenue outcomes across renewals, pricing, contract terms, and multi-year agreements
- Build C-suite relationships, often from the ground up
- Maintain account plans, forecasts, and whitespace analysis
Engage
- Partner with CS leadership to keep each partnership healthy and spot where it can grow
- Work with Sales, Marketing/GTM, and Product to turn the roadmap into expansion opportunities, and bring client insight back to shape what we build
- Lead executive business reviews focused on ROI and strategic outcomes
- Represent PerformLine at client and industry events
Retain & Grow
- Run renewal strategy and lead complex negotiations on pricing, terms, and multi-year structures
- Expand into net-new lines of business and channels within your accounts
- Find and close upsell and cross-sell opportunities using Client Success signals
- Track at-risk accounts and pipeline, and report account health to the executive team
- Use AI tools (Claude, etc.) to synthesize account data and speed up forecasting and renewal prep, and drive adoption across the team
WHO YOU ARE
- Proven in quota-carrying account or relationship management, selling into financial services (banks, broker-dealers, wealth, insurance)
- You’ve grown a multi-million-dollar Enterprise book through renewals, expansion and you can show the numbers
- You’re at ease in the room with VP and C-suite stakeholders, and you’ve negotiated complex, multi-year agreements
- You set the strategy and also run the plays yourself
- You pick up new tech quickly and already use AI to work faster
- You do your best to work in a fast-moving, growing environment where you help define how things get done
- Nice to have: compliance or regtech experience, Salesforce
ABOUT PERFORMLINE
PerformLine is a leading provider of multi-channel marketing compliance technology for enterprises in highly regulated industries. Our platform supports pre-publication review of marketing assets and post-publication monitoring across web, social and email. It helps organizations manage risk, stay compliant, and protect their brands at scale. We’re headquartered in Morristown, NJ, and serve clients across financial services and other regulated markets.
Mission: Our mission is to empower compliance leaders with the technology and knowledge to ensure their organization and partners provide transparent and accurate information to consumers across any channel.
Come as you are. We are an equal opportunity workplace celebrating diversity and committed to creating an inclusive and equitable experience for all.
WHAT WE OFFER
- Estimated base salary range $150,000 - $175,000 plus uncapped commission
- Exact compensation for this role depends on experience, skills, internal equity, market data and location.
- Benefits package
PerformLine participates in E-Verify
This role requires work authorization without employer sponsorship
