Key Responsibilities:
- Adherence to all company policies and procedures.
- Lead and manage all warehousing related operations including setting up of warehouse processes and daily routine operations.
- Administrative Responsibilities
- Responsible for managing Agreement /contract with service providers.
- Enforce safety regulations and maintain a clean, hazard-free facility.
- Meet all compliance & regulatory requirements regarding licenses, operational & fire safety, health & environmental hazards, storage and handling of material.
- Ensure 3PL are performing all their duties as per agreement including daily routine activities, sharing of reports, trackers and distribution of labor.
- Conduct Performance evaluation of 3 PL at regular intervals
- Operations Responsibilities
- Ensure daily routine warehousing activities are being monitored, including dispatch schedules, inbound receipts, quality, inventory monitoring, space management, ERP transactions and documentation (LR , Invoice & other documents)
- Ensure daily Logistics operations including vehicle arrangements, price negotiations, vehicle condition, loading/unloading etc are being monitored
· Overseeing cycle counts, reconciling discrepancies, and ensuring system accuracy.
- Co-ordinate with CSR and procurement team to ensure smooth movement of inbound and outbound of material.
- Drive monthly /quarterly KPIs and take corrective actions for any misses.
- Ensure proper documentation and processes for inbound and outbound inventory
- Collaborate with stakeholders for data and information on Inventory planning at the warehouse for storage and movement to meet business requirements.
- Initiate, manage and maintain cross functional communication /discussions with Sales, Supply Chain & Finance teams to align on inventory volumes, storage space, and costing.
- Ensure disposal of discarded and write off material is managed as per internal policy as well as local regulatory requirements.
- Conduct monthly / quarterly stock audits and share reports with stakeholders along with correct action plan for issues (if any)
- Accurate and timely processing of warehousing bills and assigning the accurate expense code to determine the right costing.
- Publish reports, metrics and share Order status trackers with stakeholders
- Timely resolve issues & customer complaints, conduct RCA and implement corrective action plan
- Lead / Drive Process improvement & savings projects
- People management
- Responsible for people management & development.
- Coach & develop SMEs/Leaders. Create and train back-ups for each process`
- Conduct regular training programs for warehouse team members on safety, material handling, processes and ERP systems
Qualifications & Experience:
- Graduate/Postgraduate (MBA in Supply Chain management would be preferred)
- 12-15 years of experience in warehouse management (min 5 yrs in leadership role)
- Proficiency with warehouse procedures and policies
- Good experience of ERP warehouse management systems and documentation tools (D365 preferred)
- Good communication, collaborative and coordination abilities
- Proficiency in MS Office and document management systems
Preferred Skills:
- Experience in pharma & food industry
- Knowledge of ISO standards and audit documentation
