Who We Are
At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.
Our Global Reach
JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world.
Learn more about who we are and what we do: https://corporate.jd.com/
What We Offer
Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.
About The Team
You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.
KEY RESPONSIBILITIES
- Conduct daily safety inspections, site walks, and Gemba Walks across warehouse operational areas.
- Identify unsafe behaviors, hazardous conditions, and potential risks associated with material handling, forklifts, electric pallet trucks, racking systems, goods stacking, conveyor systems, and pedestrian movement.
- Conduct visual checks of on-site fire safety conditions and the apparent condition of fire alarm control panels, automatic sprinkler systems, fire hydrants, fire extinguishers, emergency lighting, fire doors, and emergency exits.
- Promptly report fire safety equipment failures, water leaks, abnormal or closed fire system valves, obstructed evacuation routes, and other significant fire safety issues.
- Monitor contractors and maintenance service providers to ensure compliance with site safety requirements, relevant work permits, and required safety control measures.
- Monitor safety controls for high-risk activities, including hot work, work at height, electrical work, temporary electrical installations, lifting operations, and maintenance activities.
- Exercise the authority to stop unsafe work when an imminent safety risk is identified, and promptly escalate serious violations and significant safety hazards to the Loss Prevention Team Lead / Manager.
- Deliver site safety inductions, toolbox talks, and safety awareness briefings to employees, contractors, and visitors as required.
- Report, investigate, or assist in investigating workplace injuries, near misses, fire alarm activation incidents, equipment damage, and other safety-related events.
- Track corrective and preventive actions, coordinate with responsible departments and contractors, and verify that identified issues are rectified within agreed timelines.
- Maintain safety inspection records, risk assessments, incident reports, work permits, and corrective action tracking logs.
- Support emergency response procedures, evacuation drills, fire safety awareness activities, and internal safety audits.
- Work collaboratively with Warehouse Operations, Engineering and Facilities, Security, HR, and contractors to resolve site safety issues and drive continuous improvement.
- Prepare shift safety reports and ensure effective handover between day and night shifts, covering outstanding hazards, abnormal incidents, ongoing high-risk activities, and temporary risk control measures.
REQUIREMENTS
QUALIFICATIONS & EXPERIENCE
- Mandatory Certification: NEBOSH International General Certificate (IGC) in Occupational Health and Safety.
- A minimum of 3–5 years of relevant work experience in warehouse safety, logistics operations, industrial safety, or site safety management.
- Experience in safety management within large warehouses, e-commerce fulfillment centers, distribution centers, or logistics facilities in JAFZA is preferred.
- Practical experience in hazard identification, risk assessment, safety inspections, incident reporting, and corrective action follow-up.
- Experience in fire safety inspections, contractor management, and supervision of high-risk work activities is preferred.
- Knowledge of applicable occupational health and safety and fire safety laws and regulatory requirements in the UAE and Dubai.
- Good English communication skills, with the ability to communicate safety requirements clearly and prepare written safety reports.
- Ability to work an assigned day or night shift and support weekend or public holiday work when required by urgent operational needs.
SKILLS & COMPETENCIES
- Strong hazard identification, on-site observation, and risk assessment skills.
- Good understanding of warehouse operational risks, fire safety, and contractor safety management requirements.
- Ability to identify unsafe work practices and require work to stop when an imminent safety risk exists.
- Strong communication and coordination skills, with the ability to work effectively with employees and contractors from diverse cultural backgrounds.
- Ability to independently manage day-to-day safety activities during the assigned shift and exercise sound judgment.
- Competence in incident reporting, investigation, documentation, and corrective action tracking.
- Proficiency in basic MS Office applications and the ability to prepare safety records, reports, and corrective action tracking logs.
- Proactive, responsible, detail-oriented, and committed to promoting a strong on-site safety culture.
- Additional language skills, such as Chinese, Hindi, or Urdu, are preferred.
- A valid UAE driving licence is preferred.
At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.
