Job Description:
Warranty Warehouse Lead, 1st Shift – Houston, TX
At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our mission into practice, helping the world sustainably move, improve, and enjoy water, life's most essential resource. From our residential water filtration to industrial water management to pool products and more, our 9,000 global employees serve customers in more than 150 countries, working to help create a better world for people and the planet through smart, sustainable water solutions.
We have an opportunity for a Warranty Warehouse Lead to join our Houston, TX, team. You will support efficient warranty operations by managing the receipt, evaluation, documentation, storage, inventory tracking, and return logistics of warranty-related pool equipment and components. This role helps ensure accurate processing, safe warehouse practices, timely communication, and effective coordination with internal teams, service partners, and external Repair/Service accounts.
You will:
- Oversee daily warehouse activities related to defective pool equipment, warranty returns, inventory control, shipping and receiving, and warranty claim support.
- Maintain an organized, compliant, and safe warehouse environment that supports efficient workflow and accurate inventory handling.
- Track warranty items accurately from receipt through storage, evaluation, documentation, status updates, and final disposition.
- Evaluate warranty components and prepare approved items for return shipment to designated locations.
- Oversee inbound and outbound logistics, including receiving shipments, inspecting incoming freight for accuracy or damage, and staging outgoing parts for timely dispatch to service centers or customers.
- Dispatch service teams by region and coordinate related parts, equipment, and documentation as needed.
- Support process improvements that enhance service levels, operational efficiency, inventory accuracy, and workflow consistency.
Key Qualifications:
- Education: High school diploma or equivalent required; associate degree, technical certification, or related training preferred.
- Experience: 3 years of experience in warehouse operations, inventory control, customer service, warranty administration, claims processing, logistics, or a related field.
- Forklift Certification: Valid forklift operator certification preferred, or ability to obtain certification as required.
- Technical Knowledge: Basic understanding of pool equipment, plumbing, electrical voltage, hydraulic systems, mechanical components, or related technical products preferred.
- Systems Proficiency: Experience using warehouse management systems, inventory tracking tools, CRM systems, manufacturer warranty portals, and Microsoft Office applications preferred.
- Physical Requirements: Ability to lift, move, and maneuver bulky equipment and materials weighing up to 50–70 pounds, including heaters, motors, and other warehouse inventory. Ability to stand, walk, bend, reach, and safely operate in a busy warehouse environment for extended periods.
Position Shift/Hours:
- 1st Shift: 8:00am – 5:00pm, Monday – Friday
Compensation:
- The hourly pay for this role is $29.00/hour. Opportunity for a rate increase after you are proficient in certain skills and have fulfilled training. Actual pay may vary depending on factors including but not limited to achievements, skills, and experience.
Benefits:
As part of our comprehensive benefits packages, Pentair provides the following benefits plans and programs to eligible employees:
- Paid holidays
- Paid vacation
- Paid sick time
- Medical, Dental, and Vision Insurance
- 401(k)
- Up to 5% 401K match starting day one of employment
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Caregiver leave
- Prescription drug insurance
- Tuition reimbursement
Equal Opportunity Employer
Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.
