Summary
This position is an “Operator in Training (OIT)” responsible for learning how to operate the City’s water pump stations through automated controls and automated monitoring of City’s sewer lift stations. This position monitors the integrity of the Water Distribution System and provides 24-hour/7-day per week/365 day per year call center and dispatch operations for water utility trouble calls. Also, responsible for serving as municipal 311 operator for after hour customer service calls.
Pay Range: $19.37 - $24.96 (Depends on qualifications and experience)
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Maintain departmental optimum water pressure to all areas of the City at all times via Supervisory Control and Data Acquisition (SCADA) system
Monitor water inflow, outflow, tank/tower levels, and pressure throughout the water system, via SCADA.
Monitor Wastewater Collection System Lift Station operations data for 24 hour/7day per week/365 day per year operation, via SCADA.
Provide 24 hour/7day per week/365 day per year Water Utility operations and dispatching management support activities.
Provide after hour non-stand-by Animal Control dispatching and call management support activities for the municipality.
Provide 24 hour/7day per week/365 day per year intra-City after hour non-emergency support activities for the municipality.
Minimum Qualifications
High School Diploma or General Equivalency Diploma (GED)
1 year of related experience working in Water utilities, dispatch center, or equivalent Class D Water Distribution license required
Must be able to obtain a Class C Water Distribution license from the Texas Commission on Environmental Quality (TCEQ) within 18 months from hire
Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
Preferred Qualifications
Education/ Experience:
High School Diploma plus 6 months advanced study
1-3 years related experience
Knowledge, Skills & Abilities
Basic knowledge of general dispatch operations
Basic knowledge of water utility operation systems
Skill in basic computer operations and the ability to learn new systems
Skill in multi-tasking
Ability to work a flexible schedule
Ability to provide clear communications and customer service via the phone
Licenses and Certifications
Class D Water Distribution license required
Must be able to obtain a Class C Water Distribution license from the Texas Commission on Environmental Quality (TCEQ) within 18 months from hire
Valid Class C Texas driver's license
Physical Requirements / Work Environment
The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hazards.