Web Content Coordinator

Who we are…

Cell Signaling Technology (CST) is a different kind of life sciences company, one founded, owned, and run by active research scientists, with the highest standards of product and service quality, technological innovation, and scientific rigor for over 20 years. We consistently provide fellow scientists around the globe with best-in-class products and services to fuel their quests for discovery.

Helping researchers find new solutions is our main mission every day, but it's not our only mission. We're also dedicated to helping identify solutions to other problems facing our world. We believe that all businesses must be responsible and work in partnership with local communities, while seeking to minimize their environmental impact. That's why we joined 1% for the Planet as its first life science member, and have committed to achieving net-zero emissions by 2029.

The role...

The Web Content Coordinator builds and publishes digital content across CST’s web and marketing platforms. Working from approved templates, components, and briefs, this role builds web pages in Contentstack (CST’s website CMS) and builds emails, social posts, and landing pages in HubSpot. This is an execution-focused role for someone who is highly detail-oriented, works accurately on quick turnarounds, and is a self-starter who keeps work moving without close supervision. The Web Content Coordinator partners closely with marketing managers, designers, and the Web team to get content live on time and error-free.

You'll have the opportunity to...

Website Content Production (Contentstack) – 40%

• Build and publish web pages in Contentstack using approved templates and components, following content briefs and design specifications.
• Update existing web pages, product content, and supporting resources as requested.
• Format text, images, links, and page metadata correctly, following CST brand, style, and accessibility guidelines.
• QA pages before and after publishing, checking links, images, layout, and content accuracy across devices and browsers.
• Publish translated content to regional sites as directed.

Email, Social & Landing Page Production (HubSpot) – 35%

• Build marketing emails, landing pages, and social posts in HubSpot using approved templates and assets.
• Set up lists, send settings, scheduling, and tracking parameters (e.g., UTMs) as specified in campaign briefs.
• Test emails and landing pages before launch (rendering, links, forms, personalization) and fix issues quickly.
• Schedule and publish social posts according to the campaign calendar.

Quality, Accuracy & Turnaround – 15%

• Manage a high volume of requests with quick turnaround while maintaining a high standard of accuracy.
• Proactively flag missing content, unclear requirements, or conflicting requests before they cause delays.
• Track request status in the team’s work management tools and keep requesters informed of progress.

Process & Collaboration – 10%

• Partner with marketing managers, designers, and the Web team to receive requests, clarify requirements, and confirm approvals before publishing.
• Follow established production processes and checklists.
• Suggest improvements to templates, checklists, and workflows based on day-to-day experience.

Who you are and what you bring to the team...

• Bachelor’s degree in marketing, communications, or a related field, or equivalent experience.
• 1–3 years of experience in a digital marketing, web, or content production role.
• Exceptional attention to detail and a high standard of accuracy.
• Ability to manage multiple requests at once and meet tight deadlines without sacrificing quality.
• Self-starter who takes ownership of tasks and works independently with minimal direction.
• Strong organizational and written communication skills.
• Comfortable learning new software tools quickly.

Ideally, you have...

• Experience building content in a CMS (e.g., Contentstack, WordPress, Adobe Experience Manager) or a similar tool.
• Experience with HubSpot or another marketing automation platform (e.g., Marketo, Salesforce Marketing Cloud).
• Familiarity with web accessibility and SEO basics.
• Experience in life sciences or pharma.

Physical Conditions/Physical Requirements...

• Work environment is typically quiet for independent desk work and virtual meetings
• The ability to perform repetitive motions with the wrists, hands, and fingers.
• The ability to extend hands and arms in any direction to access materials, equipment, or a keyboard.
• The ability to sit for long periods of time (often more than 70% of the workday).
• Ability to view and read information from a computer monitor, reports, and documents.
• Physically able to safely lift and carry 25 pounds to move, install, unpack PC equipment, office supplies, etc. as required

This position has a starting base salary range of $77,000 - $95,000 per year, which the company, in good faith, reasonably expects to pay for this role at the time of posting. Actual compensation within this range will be determined based on factors including, but not limited to, relevant skills, qualifications, experience, and internal equity.

What we offer...

At Cell Signaling Technology (CST), we recognize that people will always be our most important asset. Providing a safe, inclusive, and stimulating working environment that understands the importance of diversity, human dignity, and meaningful work is as important as establishing company policies that incorporate excellent health insurance and pay benefits. We recognize that the  development of people is the key to their happiness and thus ensure every employee has impactful discussions with their manager and develops actionable performance and professional development plans. Lastly, we are committed to engaging and supporting our employees in committees and philanthropy that benefit their local communities and environment through community investment programs.

Benefits

• Medical (BCBS) and Dental (Delta Dental) plans paid at 90%
• Vision Insurance
• Life Insurance, Short and Long Term Disability
• Flexible Spending accounts
• 401(k) Plan with 6% match
• Tuition Reimbursement
• Generous PTO package
• Parental Leave
• Pet Insurance
• Employee Assistance Program
• Onsite Subsidized Cafeteria
• Free Parking

Cell Signaling Technology (CST) is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, status as a veteran or as a member of the military or status in any group protected by applicable federal or state laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

AGENCIES

All resumes submitted by search firms/employment agencies to any employee at Cell Signaling Technology (CST) via email, the Internet, or in any form and/or method will be deemed the sole property of CST unless CST engaged such search firms/employment agencies for this position and a valid agreement with CST is in place. In the event a candidate who was submitted outside of the CST agency engagement process is hired, no fee or payment of any kind will be paid.

If you are a California resident, more details on how we process your personal information can be found here.