Position Summary 

Responsible for responding to incidents on provincial highways. Incidents include traffic accidents, spills, and emergency situations which affect the highway and the safety of the travelling public, and other emergency situations within the right of way which affect the highway. Required to assist provincial and local police and emergency response services in incidents and accidents. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

*Please note - in order to support our road maintenance services, this role may be assigned to operations of equipment for winter or summer operations as required. 

The pay range for this role is $25-$27 hourly, depending on experience and qualifications.

Primary Duties and Responsibilities 

• Serve as a primary liaison between provincial and local police, fire and various emergency responders during incident management 

• Communicate with the Ministry of Transportation Traffic Operations Centre by 2-way radio and telephone to provide information and updates pertaining to incidents. 

• Responsible for completing incident Reports 

• Coordinate detour routes in the event of an asset (system or road) closure 

• Conduct follow through investigation on all fatalities to determine if facilities contributed to the accident. (Confirm that all signs were properly posted, etc.) 

• Track and maintain files on all major incidents and accidents involving assets, personnel and equipment within contract limitation. 

• Assist with the administration of third party claims by gathering documentation, paperwork and other relevant information. 

• Coordinate special events involving traffic control, detours and/or closures. 

• Perform all other duties as assigned 

• Avoids legal challenges by complying with federal, provincial and local legal requirements. 

• Positively contribute to a diverse, inclusive and fair work environment, free from discrimination, bullying 

Knowledge, Skills and Abilities: 

• Ability to manage workload independently, prioritize demands and problem solve effectively. 

• Knowledge base consistent with emergency response management principles, Primary skills include effective communication, assessment, follow-through, decision making and independent judgement. 

• Proficient computer skills 

• Position requires a highly developed sense of safety awareness and perceptive ability. 

• Must have the ability to recognize hazards inherent in routine and non-routine tasks and make adjustments to avoid loss, injury or accident. 

• You must be able to communicate with co-workers, understand and follow verbal and written safety instructions. 

• Must be able to think clearly and focus on your safety in your immediate surroundings, while using tools and equipment, while driving or operating equipment. 

• Will be required to wear Personal Protective Equipment (PPE) appropriate to your job. 

• Comply with Ferrovial Service’s Risk Management, Quality Assurance and Health, Safety and Environment management systems, including statutory obligations 

• Consistently deliver excellent Risk and HSEQ results 

• Drives for zero harm and relentlessly pursues safety 

• Acts as a role model for a positive HSE culture in the workplace; encourage people managers and team leaders in his/her business unit to do the same 

• All other duties as assigned, as emphasized by the * mentioned above in the former summary section 

Education and Experience: 

• High School Diploma - required 

• Minimum of 2 + years’ work experience in highway maintenance operations, freeway traffic control and incidents/accidents management. 

• Valid Class DZ driver’s license is required with a good driving record to drive company vehicle. 

• OTM BOOK 7 certification required 

Working Conditions/Physical Demands