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Job Title
Windows Systems EngineerAbout your role:
We’re seeking a seasoned with a passion for solving complex technical challenges and driving automation to enhance system reliability, efficiency, and accuracy. This role is critical to managing change, monitoring performance, and responding to issues across thousands of servers in multiple data centers. You will support a global Windows environment for hosted Fiserv clients, ensuring high availability and performance across physical and virtual infrastructures. You’ll collaborate with cross-functional teams to plan and execute large-scale deployments, troubleshoot system issues, and automate routine tasks.
What you’ll do:
Manage and support Windows operating systems across thousands of servers in multiple data centers.
Troubleshoot issues related to OS, storage, networking, and performance in a complex Windows environment.
Perform capacity management and adjust system resources (CPU, memory, disk) as needed.
Install, uninstall, and troubleshoot third-party software programmatically across large server fleets.
Develop automation scripts using PowerShell or Python to streamline operational tasks.
Monitor system health and respond to alerts to ensure maximum uptime.
Utilize tools such as Service Point, SailPoint, Splunk, and App Map for ticketing, reporting, and change management.
Participate in planning and execution of complex infrastructure changes and deployments.
Experience you’ll need to have:
5+ years of enterprise systems engineering experience with hands-on expertise in: Windows Server OS (2008–2022), Active Directory, DNS, Group Policy, Failover Clustering, IIS, SSL Certificates, Perfmon, Wireshark, VMware and vSphere.
3+ years of experience with scripting languages such as Python, Bash, or PowerShell.
Familiarity with storage, backup, and networking technologies.
Bachelor’s degree in Computer Science, Information Technology, Business and/or equivalent military experience.
Experience that would be great to have:
Exceptional customer service and communication skills; able to interact professionally with internal clients, managers, engineers, and vendors.
Solid understanding of ITIL practices including Incident, Change, and Problem Management.
Ability to thrive in a fast-paced, high-energy environment with strong composure and crisis-management skills.
How you'll work:
This role requires being on-call during non-standard and/or overnight hours on a rotational basis.
This role requires use of a computer and audio equipment.
Important information:
Per contractual obligations, must be a US citizen with the ability to obtain and maintain a qualified United States Government security clearance.
All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.
Benefits at Fiserv:
Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave.
Salary Range
$97,500.00 - $164,400.00These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.Thank you for considering employment with Fiserv. Please:
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
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