Our mission
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
How you'll help us achieve it
Wave is now the largest financial institution in Senegal, with over 7 million users. And we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.
As a Wire Officer will be handling the processing and monitoring of wire transfers (both domestic and international). The main goal is to ensure that electronic funds transfers are executed accurately, securely, and in compliance with internal policies and regulatory requirements.
In this role, you'll:
Wire Transfer Processing
- Receive and process outgoing wire transfer requests.
- Verify transaction details such as account numbers, amounts, and beneficiary information.
- Ensure timely execution of wire transfers within cutoff times.
- Develop operational synergies between Wave markets.
Reconciliation and Error Resolution
- Reconcile daily wire activity and resolve discrepancies.
- Investigate and respond to failed or returned wires.
- Coordinate with correspondent banks to trace or amend transactions when necessary.
- Respond to inquiries from internal teams regarding wire statuses, delays, or requirements.
Tasks included:
- Initiate wire transfers in operational countries that need assistance and new markets.
- Process outgoing and incoming domestic and international wire transfers.
- Verify transaction information for accuracy, including account numbers, amounts, and recipient details.
- Monitor daily wire activities and ensure adherence to compliance.
- Communicate with financial institutions and internal teams to resolve wire discrepancies or inquiries.
- Maintain daily records of wire transactions and prepare necessary documentation and reports.
- Support end-of-day balancing, reconciliation, and troubleshooting of wire transfer issues.
- Operate wire processing systems and banking software accurately and efficiently.
Key Details
- Location: You'll work from our office in Kinshasa and may travel to field locations.
- Work authorization in the Democratic Republic of Congo. This is a permanent position.
- Contract Type: 6-month fixed-term contract
- Our salaries are competitive and calculated using a transparent formula.
- We offer generous health insurance for yourself and your dependents.
- We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work.
- Airtime reimbursement.
- Free food and a beautiful office space.
Requirements
- Fluent in English and French.
- 2+ years of experience in banking operations and treasury back-office.
- High proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) or Google Workspace.
- Bachelor's Degree in Finance, Accounting, Business Management or comparable field.
You might be a good fit if you
- Have excellent analytical and problem-solving skills.
- Have a strong track record of collaborating and partnering with cross-functional teams.
- Have a strong ability to perform multiple tasks and meet deadlines in a rapidly changing environment.
- Have written and oral communication and presentation skills, including convincing and influencing partners at all levels.
- Function well under pressure and in high-stress environments.
- Have a passion for achieving Wave's mission and excitement about continually developing creative solutions.
Our team
- We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
- We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- We are on Y Combinator's top companies by revenue.
How to apply
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
