Women's Services Case Manager

For more than 55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.

FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.

Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women’s care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others.  FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.   

The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.

Family Health Centers of San Diego (FHCSD) is looking for a Women's Services Case Manager who will provide breast and gynecological support services to our patients.  This position will process referrals on a first-in first-out basis, schedule patient appointments, obtain patient reports, and provide support services as needed.

Responsibilities:

• Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards.

• Assists in preparing reports as required.

• Follow-up on 100% of all positive results for cancer within 72 hours and DETEC cases must, within two months respectively.

• Provides supportive services such as eligibility determination, enrollment assistance, and patient education.

• Reports data to supervisor daily and meets minimum productivity standard.

• Tracks and manages patients to ensure timely care needs are completed and follow-up care is received as indicated and documented.

• Performs other duties as assigned.

• Ability and means to travel as needed in a timely manner within San Diego County. DRIVER

Requirements:

• Bachelor's degree in a health-related field required or 4 years of experience in healthcare.

• Experience/Specialized skills (including Language)

• Basic computer literacy ability to comply with department needs and expectations (i.e., electronic medical record documentation, obtaining background information and reports on patients, following up on appointments, etc.).

• Basic organizational skills, attention to detail, time-management skills, and motivation to meet deadlines and achieve goals.

• Bilingual in English/Spanish Preferred

• Excellent interpersonal and customer service skills.

• Excellent written and verbal communication skills.

• Knowledge of the community resources, health and social service systems in San Diego County and skill in establishing working relationships with community partners.

• Traveling between sites and other locations is required as an essential function of the job. Must have a car, a valid California driver’s license, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency. Mileage and other reimbursement governed by policy.

Rewards:

• Job type: Regular Full Time. 8am-5pm

• Location: 338 W. Lexington Avenue El Cajon, CA 92020

• Competitive Salary with Excellent Benefits

• Retirement Plan with Employer Match

• Paid Time Off, Extended Sick Leave, and Paid Holidays

• Medical/Dental/Vision/FSA/Life Insurance

• Employee Discounts and Wellness Programs

The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

We are excited to share that the salary range for this position is:

$26.50 - $30.57

Information on our extensive benefits package can be found here: FHCSD Wellness – Employee Hub (gobenefits.net)

FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.